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About the Role

This executive will grow existing travel retail partnerships, build the global travel retail strategy, and lead business development to open new airlines, airports, and other retailers. The role involves a holistic view of the customer experience across all global travel retail channels and includes full P&L responsibility for global travel retail operations.

Responsibilities

• Develop a strategy for Travel Retail expansion, prioritizing airlines, airports, and locations with a strong existing local Noble Panacea offline retail or eCommerce presence.
• Negotiate retailer margins with advantageous terms.
• Open new travel retail locations in line with the Travel Retail Strategy and company priorities.
• Exercise commercial discipline to prioritize high-potential locations for new door openings.
• Build and execute a clear Travel Retail strategy to drive growth and meet forecasts.
• Own P&L including sales and cost forecasts, trade marketing, travel, and headcount.
• Utilize a data-driven approach to retail strategy setting, tracking, and ensuring delivery of KPIs and OKRs.
• Translate customer insights into action plans to improve the retail experience and increase loyalty.
• Oversee airline, store, and counter operations, ensuring excellence in execution.
• Implement an 'always-on' strategy for trade marketing, digital marketing, airline, and in-store activations.
• Ensure marketing and activations are integrated with global platforms.
• Align Trade Marketing spend with Travel retail cost forecasts.
• Develop and manage relationships with key travel retail partners.
• Negotiate improved margin and payment terms; secure and upgrade counter locations.
• Manage retailer stock and replenishment cycles to maintain stock health and turn.
• Implement in-store CRM and clienteling systems to drive acquisition, retention, and repeat purchases.
• Leverage retailer CRM systems to drive conversion and growth.
• Collaborate with the digital team on omni-channel integration.
• Work closely with global and local digital, marketing, merchandising, training, and operations teams.
• Tailor global strategies to Travel Retail’s needs in partnership with global leadership teams.
• Lead cross-regional teams with cultural sensitivity and motivation.
• Coach, mentor, and manage the performance of Sales and Education Managers, Counter managers, beauty advisors, and third-party staff.
• Recruit new talent as needed in partnership with global HR.

Requirements

• 10+ years of experience in skincare or beauty, Travel Retail sales and operations.
• Deep understanding of Travel Retail market trends, cultural nuances, and consumer behaviour.
• Ability to manage budgets, forecast sales, and optimise marketing spend.
• Proven success in senior sales roles in the luxury or premium skincare or beauty industry.
• Strong leadership skills to guide cross-regional teams, fostering collaboration and innovation.
• Fluency in English is essential.
• Knowledge of other relevant languages is highly advantageous.
• Strong relationships within the Travel Retail ecosystem with an existing network of contacts and strategic partners at airlines, airports, retailers and distributors.
• Proven track record of using data analytics to inform strategy, track key metrics, and optimise campaigns.
• Strong analytical skills and a data-driven, execution-focused approach with experience in retail P&L, sell-through strategy development, and premium retailer partnerships.
• International exposure and a global mindset are essential.

Skills

• Skincare
• Beauty
• Travel Retail sales
• Travel Retail operations
• Market trends
• Cultural nuances
• Consumer behaviour
• Budget management
• Sales forecasting
• Marketing spend optimisation
• Senior sales
• Luxury skincare
• Premium beauty
• Leadership
• Cross-regional team guidance
• Collaboration
• Innovation
• English fluency
• Data analytics
• Strategy development
• Key metric tracking
• Campaign optimisation
• Analytical skills
• Data-driven approach
• Execution-focused approach
• Retail P&L management
• Sell-through strategy development
• Premium retailer partnerships
• International exposure
• Global mindset

Location

• Global

Work Type

• Full-time

Experience Level

• Senior
• Executive

Education Level

• Degree from a top-tier university
• MBA preferred

About the Company

• Noble Panacea is a revolutionary skincare brand founded by Nobel Laureate Sir Fraser Stoddart, launched in October 2019.
• The brand utilizes ground-breaking OSMV™ Technology for transformational efficacy and precision.
• Products are created with intention and deep respect, adhering to green chemistry principles.
• Commitment to nature and sustainability is integrated into all stages of product development, from R&D to packaging.
• The company strives to promote absolute skin health by empowering individuals seeking authentic, natural, and ageless beauty.