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About the Role

As a Senior Analytics Implementation Specialist, you will translate client business and marketing requirements for digital measurement into sophisticated guides for IT and development teams to implement enterprise-wide digital analytics and tag management solutions. This involves consulting with stakeholders, guiding implementation recommendations, performing quality assurance, and providing training and ongoing services.

Responsibilities

Stay up to date with industry trends and technology developments.
Perform client-facing tasks such as presenting insights or providing training.
Collaborate with a cross-functional team to foster data-driven strategy and execution.
Deploy web and app measurement tools, such as Google Analytics.
Provide support on analytics and implementation for Napkyn analysts with root-cause analysis of issues and interruptions in measurement for our clients.
Provide recommendations on adoption of new tools and features as appropriate to client needs.
Serve as a resource for the latest trends and technologies within the digital analytics space.
Assist in improving the usability, efficiency, and overall effectiveness of our clients’ digital analytics tooling deployments.
Assist in evaluating the size and scope of customer problems as well as helping to determine a successful resolution.
Lead the team with site-wide audits of existing analytics implementations against web and app measurement best practices and create implementation recommendations for improvement.
Develop app and web measurement best practices and on-site technology requirements to generate high quality, easily-understood implementation guides for on-site deployments of Google Analytics.
Engage business and technical team stakeholders for feedback and validation.
Actively focus on the future-proofing, scalability, and ease of maintenance in all solutions.
Provide recommendations on adoption of new tools and features as appropriate to the client’s needs.
Participate in user testing with the internal team to ensure that components meet requirements for functionality and ease of use.
Develop and maintain an understanding of automation capabilities within the digital analytics platforms, tag managers and related software employed by the Data Solutions team.
Identify and contribute to the design of new internal tools and capabilities on the product roadmap, representing the Data Solutions team.
Develop an understanding of the deployment infrastructure behind Napkyn’s toolchain and contribute to its ongoing maintenance.

Requirements

Proficient in reading and writing JavaScript, in the context of both analytics deployments and web-based user interfaces.
A strong understanding of web technologies, in general.
Experience with tag management systems such as Google Tag Manager, Tealium, Adobe Launch, etc.
Experience with server-side tag management.
Experience with ecommerce implementation for Google Analytics.
Experience with Quality Assurance processes in digital analytics and app development.
Ability to effectively communicate with developers internally and in client organizations.
Strong critical thinking and problem-solving skills with attention to detail.
Strong writing and communication skills.
Team player, supportive of a collaborative team environment and culture.
Ability to prioritize projects and handle multiple tasks efficiently.
Comfort with or interest in presenting and speaking in front of small groups, most importantly in client meetings.

Skills

JavaScript
Web technologies
Tag management systems (Google Tag Manager, Tealium, Adobe Launch)
Server-side tag management
Ecommerce implementation for Google Analytics
Quality Assurance processes in digital analytics and app development
Communication
Critical thinking
Problem-solving
Attention to detail
Teamwork
Prioritization
Presentation skills
Mobile app analytics (iOS, Android, Firebase SDK)
Development environments, tools, and processes
Google Marketing Platform products
Python
Kotlin
Swift
Java
Firebase app development
Google Cloud Platform
Product development
DevOps processes

Location

Remote - based in Canada

Work Type

Remote
Full-time

Experience Level

Senior

Benefits

Healthcare/Dental/Vision
Unlimited PTO
RRSP Contributions
$75/mo Wellness Stipend
$100/mo Mobile Phone Stipend
$50/mo Internet Stipend
$500/yr Annual Learning Stipend
$2,000/yr Annual Tuition Stipend
One-time $200 New Hire Home Office Equipment Stipend
Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
Annual Work From Anywhere 4 weeks per year

About the Company

We believe in a world where data stimulates growth, creativity and inspiration.
We believe that data, harnessed properly, can spark powerful consumer insights, business transformation and marketing innovation.
We are a full stack Google partner with a 14 year track record of delivering solutions to leading brands across multiple industries.
As a Kepler Group company, Napkyn draws from Kepler's strategic, technology- and data-driven marketing expertise to provide world-class Google marketing support.
Kepler prides itself on being a great place to work. AdAge recognized Kepler as the #7 Best Place to Work.
We're transparent with our employees.
We're growing, offering unparalleled growth opportunities and a role in shaping the direction of the company.
We're fun, authentic, empathetic, and ever-in-motion.
We're human, offering Employee Resource Groups, DEI initiatives, and altruism efforts.

Equal Opportunity

Napkyn welcomes and encourages applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the selection process.
We are committed to diversity of background, thought and experience, and we work to create an environment in which all our employees thrive by bringing their authentic self to work.
Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.