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About the Role

As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

Requirements

High School Diploma, GED or equivalent
Some experience in a related field
Strong interpersonal skills
Ability to multitask in a fast-paced environment
Excellent attention to detail and organizational skills
Dependability and flexibility, including availability to work some evenings until 7pm
Knowledge and understanding of basic computer skills
Reliable transportation

Skills

Customer Service
Skills to engage people over the phone and in person
Strong computer & multitasking skills to get people what they need quickly
Insurance verification

Location

27 Franklin Street

Work Type

Full-time

Education Level

High School Diploma, GED or equivalent

Salary/Compensations

$17/hr - $19/hr

Benefits

Industry leading healthcare benefits
Flexible Spending and Health Savings Accounts
401K
11 paid holidays
Flexible work schedules to promote work-life balance
Exceptional time off – up to 30 days after just a few years of service
Free Life Insurance
Growth and promotional opportunities in the human services sector
Access training to develop skills if you would like to pursue a career as a behavioral health professional

About the Company

At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.