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About the Role
Our Albany Family Medicine office is hiring a full-time Patient Support Specialist to join their team. This position is formerly known as a Medical Secretary.
Responsibilities
- Greeting and checking in patients.
- Processing incoming telephone calls and messages.
- Scheduling patient appointments according to office protocols.
- Scheduling follow-up appointments as directed by providers.
- Obtaining patient signatures on waivers per insurance requirements.
- Organizing and monitoring the provider's daily schedule.
- Maintaining timely patient flow.
- Verifying and updating patient insurance coverage and demographic information.
Requirements
- High school graduate or equivalent.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish and maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
- Ability to maintain strictest confidentiality and discretion.
Skills
- Superior customer service skills.
Location
- Albany
Work Type
- Full-time
- 40 hour work week
Education Level
- High school graduate or equivalent
- Additional education desirable
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- CCP salary ranges are designed to be competitive with room for professional and financial growth.
- Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills.
- Some roles may also be eligible for overtime pay.
- CCP's compensation packages go far beyond just salary.
- The company offers a comprehensive total rewards package.
- We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Equal Opportunity
- Community Care Physicians is an Equal Opportunity Employer.