About the Role
The Tile Shop is seeking a motivated individual to build and develop a well-rounded team of Sales Associates, train and coach employees, and drive sales through exceptional customer service and product knowledge.
Responsibilities
- Build and develop a well-rounded team of Sales Associates.
- Train and coach employees on policies, procedures and job duties.
- Proactively greet customers and develop lasting relationships.
- Sell tile and related products to exceed customer expectations.
- Learn and use knowledge of all store and warehouse operations.
- Lead by example to achieve sales goals.
- Learn the installation process and products to educate customers.
- Track established store sales goals.
- Provide customers with updates on product delivery status.
- Maintain professional standards to protect The Tile Shop brand.
- Develop schedules for Associates and Warehouse Personnel.
- Maintain inventory accuracy.
- Use good business practices at all times.
- Other duties as assigned.
Requirements
- Must have weekend availability.
- 1+ years of experience in retail management.
- Previous sales experience.
- Proven ability to build, develop, and motivate a sales team.
- Strong work ethic with a drive to exceed expectations.
- Work well with others in a fast-paced, commission sales environment.
- Open to learning and growing independently and from feedback.
- Lead with a positive attitude and contagious enthusiasm.
- Detail-oriented and highly organized.
- Sense of Design: put together various styles, colors, and textures.
- Basic mathematical and computer skills.
- Ability to read, write, and speak in English.
- Previous experience in a related field preferred.
Skills
- Sales
- Team Development
- Customer Service
- Inventory Management
- Scheduling
- Product Knowledge
- Installation Process Knowledge
- Business Practices
- Design Sense
Location
- Region 02
Work Type
- Full-time
Experience Level
- Retail Management (1+ years)
- Sales
Salary/Compensations
- 60-75K (first year, target)
Benefits
- Medical Benefits
- Health Savings Account (HSA)
- Medica Value-Added Services
- Virtual Care
- Dental Insurance
- Vision Insurance
- Basic Life and AD&D
- Voluntary Life
- Voluntary Short-Term Disability
- Long Term Disability
- Voluntary Accident Insurance
- Employee Assistance Program (EAP)
- Lincoln Financial Value-Added Benefits
- Dependent Care Flexible Spending Account (FSA)
- Pre-Paid Legal Plans
- 401(k) Retirement Plan
- 401(k) Matching
- Employee Discount
About the Company
- Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out.
- Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones.
- With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.
Equal Opportunity
- The Tile Shop is an Equal Opportunity Employer.
