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About the Role

As a Guest Service/Sales Associate at European Wax Center, you play a pivotal role in creating a warm and welcoming atmosphere for our guests. Your upbeat and friendly demeanor, coupled with your sales acumen, ensures that every guest interaction is positive and memorable.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in meaningful conversations to understand their specific needs, preferences, and skincare goals.
• Proactively educate guests on all of our wax pass options, current promotions, the benefits of waxing regularly and prebooking.
• Being knowledgeable on all aspects of EWC including our retail line.
• Upholds Artemis Wax standards and protocols at all times.
• Addresses guest inquiries, book reservations, and resolve concerns in a prompt and professional manner, ensuring guest satisfaction.
• Maintain an organized and inviting front desk & lobby area, upholding the brand standards of cleanliness and hygiene.
• Foster a positive and collaborative team environment by assisting colleagues and sharing product knowledge.
• Participate in ongoing training and development to stay on top of brand knowledge and sales techniques.

Requirements

• One year of related service or retail experience.
• Strongly prefer previous sales experience.
• Exceptional interpersonal and communication skills, ensuring clear and effective interactions with guests.
• Can demonstrate proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Outstanding communication skills.
• Commitment to maintaining a clean and organized work environment.

Skills

• Sales
• Customer Service
• Communication
• Interpersonal Skills
• Point-of-Sale Systems
• Computer Technology

Location

• NY - Huntington Station Walt Whitman - Huntington Station, NY 11746

Work Type

• Part Time
• Full Time

Experience Level

• 1 year of related service or retail experience

Education Level

• High School

Salary/Compensations

• $17.00 - $19.00 Hourly

About the Company

• Uphold the Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, We are Committed.