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About the Role

The Banquet Server safely and efficiently provides excellent customer service with a smile, ensuring guests have a positive experience that encourages repeat business and loyalty. Join a team that prioritizes employee well-being and offers a supportive, family-first environment.

Responsibilities

• Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
• Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
• Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
• Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
• Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
• Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
• Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
• Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
• Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
• Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.

Requirements

• Must be of legal age in order to serve alcohol, per state law.

Skills

• Provide high-level customer service
• Communicate effectively with guests and team members
• Follow instructions
• Ability to learn quickly
• Pay attention to detail
• Maintain composure when working under pressure

Location

• Schroon Lake

Work Type

• Seasonal
• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $16.00 per hour plus gratuities

Benefits

• Employee Assistance Program (EAP)
• Sober support network
• Recovery-friendly workplace
• Hotel travel discounts

About the Company

• At The Lodge at Schroon Lake, we create a fun, supportive environment where growth never stops, and success is celebrated together.
• Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity.
• We are more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive.
• Our core values guide everything we do, from how we interact with each other to how we serve our guests and community.
• Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Equal Opportunity

• The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.