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About the Role

As a Casual Spa Therapist, you will perform a variety of treatments in line with Four Seasons standards while creating an environment of comfort, care, and tranquillity for every guest. You will deliver personalised experiences, adapting treatments to suit individual needs and preferences while ensuring the highest levels of professionalism and guest service. This role is ideal for an experienced therapist looking for flexibility while working within a luxury spa environment.

Responsibilities

Deliver a range of face and body treatments in accordance with Four Seasons treatment protocols
Consult with guests to understand their requirements and tailor treatments accordingly
Provide exceptional guest care throughout the spa journey
Recommend treatments and retail products confidently and professionally
Maintain treatment rooms and spa facilities to the highest standards
Ensure all guest records are maintained accurately
Support the Spa team in creating a welcoming and relaxing environment
Maintain excellent hygiene, health, and safety standards at all times

Requirements

Recognised beauty therapy or massage qualification such as NVQ Level 3, CIDESCO, CIBTAC, ITEC, VTCT, City & Guilds, HND, or equivalent
Previous experience within a luxury spa, hotel spa, or premium wellness environment
Excellent understanding of guest care and five-star service standards
Strong communication and interpersonal skills
Excellent personal presentation and attention to detail
Good spoken and written English
Right to Work in the UK

Skills

Beauty therapy
Massage
Guest care
Five-star service standards
Communication
Interpersonal skills
Personal presentation
Attention to detail
English (spoken and written)

Location

London

Work Type

Casual
Flexible working pattern

Experience Level

Experienced therapist

Education Level

NVQ Level 3
CIDESCO
CIBTAC
ITEC
VTCT
City & Guilds
HND
Equivalent beauty therapy or massage qualification

Salary/Compensations

Competitive hourly rate plus treatment commission

Benefits

Flexible casual working arrangements
Excellent training and development opportunities
Complimentary meals while on duty
Refreshments available throughout the day
Opportunity to build experience within a global luxury hospitality brand
Uniform with complimentary professional dry cleaning
Access to Stream for greater pay flexibility
Annual themed team events
Regular social, charitable, and sporting activities

About the Company

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.