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About the Role
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need. As a Field Service Engineer, you’ll be visiting customers in their homes across Feltham, Twickenham, Hounslow and the surrounding areas, and fixing any appliance issues to get them up and running again.
Responsibilities
- Visiting customers in their homes to fix appliance issues.
- Managing time effectively throughout the day.
- Keeping customers and colleagues updated on progress.
- Monitoring and managing stock levels in the van.
- Upselling products to customers.
Requirements
- A full, valid driving licence is required.
- Self-motivation is essential.
- Strong technical skills are required.
- Strong customer service skills are required.
- Ability to lift & manoeuvre heavy objects.
- Ability to work in restricted spaces.
- Regular hand dexterity and colour vision are necessary.
- Ability to distinguish between live, neutral and earth wires.
Skills
- Technical skills
- Customer service skills
- Communication skills
- Organizational skills
Location
- Feltham
- Twickenham
- Hounslow
- Surrounding areas
Work Type
- Field Service
- Full-time
Experience Level
- Entry level (with training)
- Minimum 6 months recent White Goods Engineering experience
Education Level
- City and Guilds-assured in-house training provided
Salary/Compensations
- £35,124 - £39,807 depending on experience
- £35,124 per annum starting salary for candidates without White Goods/Domestic Appliance experience
- £39,807 per annum starting salary for candidates with a minimum of 6 months recent White Goods Engineering experience
Benefits
- Bonus incentives for upselling products (potential up to £2,500 per annum)
- Enhanced rate over time
- Up to 6% pension contribution
- Brilliant staff discounts on products
- Discounts at a range of retailers, entertainment, and days out
About the Company
- Represents three incredible brands.
- Offers a culture of high-performance.
- Provides the freedom to drive career progression.
Equal Opportunity
- Commitment to diversity and inclusion.
- Ensures ideas, perspectives, and experiences of all colleagues support a culture of learning.
- Attracts world-class talent.
- Welcomes applications from all sections of the community.
- Candidates are equally assessed and selected based on objective criteria.