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About the Role
Our London office is seeking an Insolvency Advisor to join the Personal Debt Solution team. This role involves maintaining an in-office presence and performing initial consultations to assess debtor situations and recommend appropriate options. Training will be provided for this position.
Responsibilities
- Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
- Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
- Review interview forms, and prepare files/documents for client signing
- Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings
Requirements
- 2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area
- Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
- Demonstrated ability to communicate effectively in various situations
- Strong attention to detail in a fast-paced environment
- Takes personal ownership and responsibility for the quality and timeliness of work
- Proficient in Microsoft Outlook, Word & Excel
- Excellent time management and organizational skills
- A team player who can also work independently
- Available to work one evening shift a week until 7:30pm
Skills
- Customer Service
- Financial services insolvency
- Banking
- Credit Counseling
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Location
- London
Work Type
- In-office presence
- Blended approach (office, client site, virtual)
Experience Level
- 2 years or more
Salary/Compensations
- $45,000 to $77,000 annually
Benefits
- Comprehensive benefits from day one
- Flexible personal time off policy
- Reimbursement for wellness initiatives
About the Company
- BDO is a firm built on a foundation of positive relationships with our people and our clients.
- Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026.
- At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.
- BDO is actively involved in our communities by supporting local charity initiatives.
- We support staff with local and national events where you will be given the opportunity to contribute to your community.
Equal Opportunity
- We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers.
- We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone.
- We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together.
- Our commitment extends to ensuring that our application process is both inclusive and accessible.
- If you require accommodation to complete the application process, please contact us.