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About the Role
We help to change the way you move. We are a strong team shaping the future of mobility. Join Europcar for a role in vehicle and customer service.
Responsibilities
- Handle the handover and return of high-quality vehicles.
- Explain vehicle functions to customers, including modern systems and electric mobility.
- Document vehicle conditions and damages using a smartphone app.
- Perform vehicle maintenance, safety checks, and refueling.
- Deliver and pick up vehicles directly from customers.
- Serve as the on-site contact person, ensuring a positive customer experience.
Requirements
- Possess a valid Class B driver's license for at least 2 years (ideally also C1 / Class 3).
- Enjoy interacting with people and have a passion for cars or vehicles.
- Speak fluent German and good English.
- Willingness to work flexible hours, including weekends and holidays.
- Open to individuals who do not meet 100% of the criteria; training will be provided.
- Students and career changers are welcome.
Skills
- Customer service
- Vehicle handover and return
- Vehicle explanation
- Damage documentation
- Vehicle maintenance
- Vehicle delivery and pickup
Location
- Berlin City West
Work Type
- Minijob
- Werkstudent
- Part-time
- Temporary
Experience Level
- Entry-level
Education Level
- Student
Salary/Compensations
- €13.90 per hour
Benefits
- Discounts and perks for travel.
- Flexible, self-determined working hours.
- Ongoing training opportunities.
- Internal career advancement possibilities.
- Employee referral bonus.
- Opportunity to work with friends.
About the Company
- Europcar Mobility Group is a global mobility player with 75 years of expertise and a leading position in Europe.
- Our goal is to offer attractive alternatives to vehicle ownership.
- We offer a wide range of car and van rental services for various durations and needs.
- Our fleet consists of over 250,000 vehicles, including an increasing share of electric vehicles.
- Our brands include Europcar®, Goldcar®, and Fox-Rent-A-Car®.
- Customer satisfaction is central to our ambition, supported by over 8,000 employees worldwide.
- We operate in a strong network across more than 130 countries.
Equal Opportunity
- We welcome applications from people of all backgrounds, regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation, or social origin.
- Please inform us if any special arrangements are needed to facilitate your participation in the application process.