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About the Role

The Housekeeping Supervisor ensures that the cleaning and servicing of guestrooms, public areas, back of house, and landings meet Omni four-star/four-diamond standards.

Responsibilities

• Inspects the cleaning and servicing of guestrooms and public areas.
• Assigns special assignments as directed by the Housekeeping Leaders.
• Assists in the cleaning of guest rooms when necessary.
• Assists in processing AM and PM room status reports.
• Reports any needed repairs or discrepancies of guest rooms.
• Ensures that all Guest Room Attendants have appropriate supplies and linens.
• Ensures that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensures that linen closets on guest room floors are completely stocked.
• Maintains supply cage stock, neat and clean at all times.
• Ensures all guest rooms are punched in via the phone after completion.
• Ensures VIP rooms are inspected ASAP.
• Ensures check out/vacated rooms are a priority.
• Maintains knowledge of hotel, facilities, and events.
• Ensures hotel, guest, and associates are maintained in a safe and secure environment.

Requirements

• Previous housekeeping and/or other relevant hotel experience required.
• Able to maintain 4-Diamond level cleanliness standards.
• Able to work with management on special projects.
• Able to set priorities for your section and provide feedback to others that enhances performance.
• Strong attention to detail and sense of urgency.
• Ability to work and perform effectively in a fast-paced role.
• Maintain a professional business appearance, attitude, and performance.
• Previous experience in housekeeping is strongly preferred.
• Strong customer service skills.
• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests, etc.).
• Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Skills

• Strong visual attention to detail.
• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.

Location

• Austin

Work Type

• Full-time

Experience Level

• Previous housekeeping and/or other relevant hotel experience required
• Previous experience in housekeeping is strongly preferred

About the Company

• Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
• Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand.
• Joining our team means becoming part of a culture built on respect, gratitude, and empowerment.
• Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.
• From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive.
• If you are driven, personable, and passionate about creating exceptional guest experiences, you’ll find your perfect match at Omni Barton Creek Resort & Spa.

Equal Opportunity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
• The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
• If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.