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About the Role
Dorsia is seeking a Product Manager, Events & Nightlife to own the experiential product end-to-end, from partner event conception to guest departure. This role is central to our Culture Calendar, expanding Dorsia beyond restaurants into in-demand cultural moments. You will manage the operator-facing iOS app for guest lists and scanning, and the member experience for event discovery, purchase, and RSVP. This involves integrating systems for inventory, ticketing, access control, and pricing with live event operations, often requiring onsite presence at major events like Formula 1 and Art Basel.
Responsibilities
- Own the product vision, roadmap, and priority calls for Events & Nightlife across the member app, ticketing, and operator tooling.
- Lead our operator iOS app, covering scanning and redemption, guest lists, checkpoints, and bulk check-in.
- Own venue organization structure and permission management within the operator iOS app.
- Own the end-to-end purchase-to-attendance experience for members, including checkout, ticket sharing and transfer, and post-purchase management.
- Design and iterate on real-time inventory, availability, pricing, gating, and allocation logic.
- Ship RSVP and guest-list invites over SMS and push, with member-facing status updates.
- Manage operator-side guest status and build inventory logic that only counts confirmed guests.
- Run live event delivery for major events, including RFID wristband and credentialing programs, manual QA test plans, and deployment runbooks.
- Own day-of door operations and launch go/no-go calls for every event.
- Build and operate AI agents and internal tooling to parallelize workstreams and automate the event lifecycle.
- Own bug triage and quality for the events surface, from intake through prioritization to resolution.
- Work directly with venue partners, promoters, and internal operations to understand real-world workflows.
- Write runbooks, feature guides, and decision records.
- Collaborate with design and engineering to ship high-quality experiences quickly.
- Mentor junior teammates.
Requirements
- 5+ years in product management roles, with a proven track record of owning consumer mobile app surfaces end to end.
- AI-native builder, with daily fluency building with LLMs, agents, and automation tooling.
- Strong understanding of ticketing systems, inventory management, and availability logic.
- Deep familiarity with hospitality, and specifically nightlife, operations.
- Hands-on live event operations experience; RFID or NFC credentialing and on-site event delivery are a strong plus.
- Comfort operating in ambiguity with a high level of ownership.
- Advanced analytical skills, including the ability to query, model, and interpret data using SQL and behavioral analytics tools.
- Excellent communication and storytelling skills.
- Strong product intuition backed by rigorous user research, usability testing, and on-the-ground observation at live events.
- Builder's mindset with a bias for action and a relentless focus on the user.
- Comfortable with ambiguity, rapid iteration, and occasional late nights.
Skills
- Product Management
- Consumer Mobile App
- AI/LLMs/Agents/Automation
- Ticketing Systems
- Inventory Management
- Availability Logic
- Hospitality Operations
- Nightlife Operations
- Live Event Operations
- RFID/NFC Credentialing
- SQL
- Behavioral Analytics
- Communication
- Storytelling
- User Research
- Usability Testing
Location
- New York
Work Type
- In-Person
- Lifestyle Hours
Experience Level
- 5+ years
- Seniority not fixed
Salary/Compensations
- $170,000—$230,000 USD
About the Company
- Dorsia is at the forefront of hospitality-tech innovation, redefining access to in-demand restaurants, events, and experiences.
- We fuse cutting-edge technology with luxury hospitality to empower members and optimize operator revenue.
- In 2025, we grew revenue 480% and scaled to 400+ venues across 25 destinations.
- We are backed by $54M in funding from investors including Index Ventures, Invus, and Red Sea Ventures.
- Our strategic partners include MoonPay, Major Food Group, and The Dinex Group.
- We are reshaping the global hospitality landscape and seeking exceptional talent to drive future growth.
- At Dorsia, we believe culture eats strategy and are a people-first organization.
- In-office culture is non-negotiable as we create exclusive experiences.
- We hire for merit and mindset, creating a team united by a shared vision.
- Our culture is designed for builders, not passengers, with high performance standards.
- We are building something special that will change how culture is lived.
Equal Opportunity
- We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds.