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About the Role

The Inventory Planner (Omni) supports inventory planning and execution for Omni services like Buy Online Pick Up In Store (BOPIS), Buy Online Ship From Store (BOSFS), and Buy Online Ship to Store (BOSTS). This role collaborates with various departments to maximize sales, optimize inventory, meet in-stock goals, and enhance the customer experience across Omni fulfillment channels. The ideal candidate is analytical, detail-oriented, curious, and adept at using data to identify trends and improve inventory outcomes.

Responsibilities

Support inventory planning for Omni services (BOPIS, BOSFS, BOSTS) to drive sales, improve inventory productivity, and meet customer fulfillment goals.
Review Corporate Open-To-Buy plans and historical Omni performance to build store-level forecasts for BOSFS and BOPIS labor planning.
Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities, cancellation risk, and store performance to identify risks and opportunities.
Support BOSFS inventory strategies to maximize sales, leverage store inventory, reduce aged inventory, and mitigate backorder risk.
Monitor store fulfillment performance with Store Operations to improve on-time service, reduce delays, and support customer experience goals.
Review floor set plans, key-item representation, presentation minimums, and safety stock needs with cross-functional partners to protect in-store selling and display quantities.
Leverage historical data to identify key learnings around product, pricing, seasonality, inventory, and Omni fulfillment behavior for future planning.
Prepare recurring reporting and analysis to support Omni planning conversations, business reviews, and cross-functional decision-making.
Troubleshoot Omni inventory, reporting, fulfillment, and process issues with Distribution, Inventory, and IT teams.
Support standardized processes, documentation, and reporting routines to improve visibility, reduce manual work, and create consistency in Omni inventory planning.
Utilize approved AI tools, automation, reporting tools, or planning systems to support analysis, improve workflows, and identify efficiency opportunities.
Operate a computer and communicate via telephone.
Transport materials and equipment and lift, move, and carry objects up to 50 pounds on a limited basis.

Requirements

Data-driven individual with a curious, analytical, and collaborative mindset.
Minimum two years of experience in Inventory Management, Inventory Planning, Allocation, Replenishment, Merchandise Planning, E-commerce Planning, or a related retail function.
Proven ability to interpret data, identify trends, and translate findings into clear business recommendations.
Proficiency in retail math, including sales, inventory, turn, receipts, margin, markdowns, and open-to-buy concepts.
Experience supporting forecasts, reporting, inventory analysis, or recurring business review processes.
Strong proficiency in MS Excel.
Curious and proactive in adopting approved AI tools, automation, and reporting enhancements.
Excellent collaboration and communication skills.
Strong organizational skills and ability to prioritize workload, manage deadlines, and follow through on multiple tasks.
Flexible and adaptive to changing priorities, business needs, and process changes.

Skills

Omnichannel
E-commerce
Store fulfillment
Retail inventory
MS Excel
Planning systems
Reporting tools
Dashboards
Data visualization tools
AI tools
Automation

Location

Remote

Work Type

Full-time

Experience Level

Minimum two years of experience

Salary/Compensations

$75,000-$85,000

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series

About the Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
We're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing.

Equal Opportunity

Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.