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About the Role

We are seeking a highly experienced specialty claims professional capable of independently managing complex, high-exposure claims with limited supervision. This role requires a trusted technical resource who can investigate, evaluate, resolve, and strategically manage sophisticated claims while providing thoughtful coverage analysis and business-oriented recommendations.

Responsibilities

• Manage complex claims from notice through resolution
• Conduct investigations regarding liability, damages, causation and coverage
• Develop claim strategies and negotiate settlements
• Establish and adjust reserves based on evolving exposure
• Review and analyze specialty insurance policies
• Identify coverage issues and prepare coverage correspondence
• Address allocation, additional insured and other insurance issues
• Communicate coverage positions effectively
• Direct defense counsel and litigation strategy
• Manage experts, consultants and vendors
• Evaluate pleadings, motions, expert reports and mediation positions
• Participate in mediations, trials and arbitrations
• Maintain timely diary management and file documentation
• Prepare large loss reporting, claim summaries and reserve recommendations
• Present significant claims to leadership when appropriate
• Mentor less experienced claim professionals
• Collaborate with underwriting, legal, actuarial, brokers and insureds
• Promote technical excellence and consistency
• Operate with minimal oversight
• Demonstrate ownership and accountability
• Proactively identify issues and drive matters to resolution

Requirements

• Significant experience handling complex pharmaceutical, biotechnology, medical device, healthcare, and life sciences claims
• Significant bodily injury, catastrophic injury, and wrongful death claims experience
• Product liability litigation involving pharmaceutical, biotechnology, medical device, diagnostic, and other life sciences products experience
• Experience with matters involving multiple defendants, complex causation issues, and high-exposure litigation
• Substantial experience handling Life Sciences Errors & Omissions and Professional Liability claims
• Experience with Contract Research Organization (CRO) professional liability claims
• Experience with clinical trial-related claims and allegations arising from clinical research activities
• Experience with claims involving protocol development, trial administration, data management, regulatory compliance, site selection, and monitoring activities
• Experience with professional liability claims involving contract manufacturing organizations (CMOs), contract development and manufacturing organizations (CDMOs), laboratories, testing facilities, consultants, and other life sciences service providers
• Experience with claims involving alleged errors, omissions, negligent professional services, and failures to perform pursuant to contractual or regulatory obligations
• Strong understanding of Life Sciences E&O coverage
• Ability to independently evaluate complex professional liability exposures within the life sciences industry
• Ability to analyze coverage issues, evaluate liability and damages, identify key coverage defenses, and formulate well-supported coverage positions under specialty life sciences insurance policies
• Experience developing litigation strategy, managing scientific and expert evidence, conducting depositions, participating in trial preparation, and evaluating product liability and professional liability exposures from both the litigation and insurance claims perspectives
• Significant experience handling primary cyber liability and Technology Errors & Omissions claims, including ransomware, privacy, network security, regulatory investigations, technology implementation failures, professional services disputes, and other high-exposure technology claims
• Strong familiarity with the cyber insurance marketplace and key industry participants
• Substantial Technology Errors & Omissions claims experience
• Deep understanding of E&O coverage
• Ability to analyze complex professional liability exposures, contractual liability issues, performance disputes, and technology-related loss scenarios
• Ability to independently evaluate coverage issues, formulate coverage positions, and clearly articulate those positions both verbally and in writing to insureds, brokers, underwriters, defense counsel, and senior management
• Significant experience working with outside coverage counsel, including directing coverage investigations, evaluating coverage opinions, developing coverage strategy, and managing complex or contested coverage matters through resolution
• Experience drafting and reviewing reservation of rights letters, coverage position letters, excess position letters, and declination letters
• Ability to independently interpret specialty insurance policies, identify coverage issues, formulate coverage positions, draft reservation of rights and declination letters, evaluate exposure, establish reserves, manage litigation, and clearly articulate coverage positions verbally and in writing

Skills

• Life Sciences Claims
• Cyber/Technology E&O Claims
• Specialty Insurance Policies
• Coverage Analysis
• Litigation Management
• Claim Investigation
• Claim Evaluation
• Claim Resolution
• Reserve Management
• Written Communication
• Verbal Communication

Location

• New York City, NY
• Chicago, IL
• Plymouth, MN

Work Type

• Hybrid

Experience Level

• 7+ years specialized claims handling experience
• Senior claims professional

Education Level

• Juris Doctor (J.D.) required

Salary/Compensations

• $123,000 – $163,000
• $143,000 -$167,000

Benefits

• Bonus potential
• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs
• Life and disability insurance
• Paid parental leave
• Variety of additional voluntary benefits

About the Company

• At Intact Insurance Specialty Solutions, we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

Equal Opportunity

• Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.