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About the Role

The Account Supervisor is responsible for project delivery, supervising the team from initiation to completion. This role requires proactive initiative, teamwork, and a focus on developing strategic planning skills by assisting in the development of new strategies and initiatives based on client needs. Occasional project-related travel may be required.

Responsibilities

• Oversee the team in managing ongoing project progress, content and client priorities.
• Ensure delivery of high-quality medical education programs and materials, on time and on budget.
• Manage and ensure the quality of services to Clients, including attention to detail, status and budget reports, organized communication, and responsiveness.
• Support the Account Director in developing strategies for each therapeutic portfolio and ensure all projects link back to strategy.
• Review project briefs and develop strategy and creative briefs as required.
• Coordinate project efforts between medical writing, creative, clients, and programmers, managing and adjusting priorities.
• Support the Account Director in managing day-to-day accounts, ensuring positive client relationships and preparing proposals.
• Ensure financial follow-up and billing requests, including budget recaps and flagging overages.
• Assist Account Directors in delivering strategic consulting for client growth and developing the Agency’s offering and client base.
• Guide and oversee the growth and development of Account Managers and Senior Account Managers.
• Build estimates and manage project profitability.
• Apply the Company’s ideals to all decision-making business approaches.

Requirements

• 4+ years of related pharmaceutical/healthcare experience from agency, marketing, and/or medical education account management.
• Knowledge of healthcare and pharmaceutical practices.
• Working knowledge of various medical communication formats (print, digital, live events).
• Excellent interpersonal skills.
• Strong strategic potential and interest.
• Strong organizational skills with the ability to plan and prioritize effectively.
• Proactive, can-do attitude to finding solutions.
• Self-motivation, willingness to stay up to date in a fast-paced environment, engagement, and persistence.
• Ability to listen, learn and add value.
• Experience with best practices for medical communications (Health Canada, IMC) and awareness of PAAB and ASC standards for Canadian Accounts.
• Experience in financial management.
• Ability to work independently and take ownership while being a team player.
• Meticulous attention to detail and a service attitude.
• Bilingualism (English and French) is an asset.

Skills

• Project management
• Client relationship management
• Strategic planning
• Medical education program delivery
• Budget management
• Interpersonal skills
• Organizational skills
• Communication
• Financial management
• Teamwork

Location

• Canada

Work Type

• Full-time

Experience Level

• Mid-level

Salary/Compensations

• $65,000—$115,000 CAD

Benefits

• Tools to succeed
• Autonomy
• Support from expert colleagues
• Opportunities for impactful work
• Opportunities for professional growth

About the Company

• Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas for 75 years.
• Ogilvy builds on its legacy through Borderless Creativity, innovating across advertising, public relations, relationship design, consulting, and health capabilities.
• Ogilvy ranks as the #1 global agency network for creative excellence and effectiveness by WARC.
• Ogilvy is a WPP company (NYSE: WPP).
• WPP is the trusted growth partner for the world’s leading brands, uniting media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel.
• Ogilvy Health focuses on driving superior outcomes in the healthcare environment, inspiring brands and people to impact the world by centering health and wellness needs.
• Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers.
• Ogilvy Health operates and innovates across 131 offices in 93 countries.

Equal Opportunity

• Ogilvy Health Canada employees are encouraged to bring their ideas, experiences and perspectives, gleaned from their varied backgrounds, to the workplace.
• We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.
• Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
• We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
• If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com.