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About the Role

Heidi is seeking a Partnerships Manager to lead integration and ecosystem partnerships across Canada. This role is crucial for scaling adoption through strong commercial and technical alignment, focusing on EHR and PMS integrations to enhance clinician efficiency and drive distribution. The ideal candidate is commercially sharp, technically curious, and adept at translating partnerships into measurable impact.

Responsibilities

Lead Heidi's integration strategy across Canada.
Build and manage strategic partnerships with leading EMR, EHR, and PMS providers.
Prioritize integrations based on market reach, readiness, and customer impact.
Own integration partnerships end-to-end, including technical scoping, onboarding, launch, and enablement.
Activate integrations through co-GTM, referral, and reseller motions.
Negotiate partnership agreements balancing strategic alignment with commercial outcomes.
Collaborate cross-functionally with Product, Engineering, and Growth on integration design.
Build feedback loops and performance dashboards to track partner success and value.

Requirements

4+ years of experience in partnerships, channel, or commercial roles, ideally in SaaS, healthtech, or platform ecosystems.
A track record of driving growth through integration or ecosystem partnerships.
Strong grasp of B2B integration models, co-selling, and platform GTM strategies.
Excellent stakeholder management, negotiation, and relationship-building skills.
A structured, strategic approach to prioritization and execution.
A collaborative mindset, thriving at the intersection of commercial strategy, product development, and customer success.

Skills

Partnerships
Channel Management
Commercial Strategy
SaaS
Healthtech
Platform Ecosystems
B2B Integration Models
Co-selling
Platform GTM Strategies
Stakeholder Management
Negotiation
Relationship Building
Strategic Prioritization
Execution
Cross-functional Collaboration
Product Development
Customer Success

Location

Toronto, Canada

Work Type

In-person
Full-time

Experience Level

4+ years

Benefits

Healthcare
Dental
Vision
401k with 3% company match
$700 annual learning and development budget
$100/month health and wellness allowance
$500 home office budget
26 weeks paid primary parental leave
18 weeks paid secondary parental leave
Fertility support up to $7,000
Four weeks of work from anywhere per year
Serious equity

About the Company

Heidi is building an AI Care Partner to work alongside clinicians, making healthcare continuous and deeply human.
The company has given back over 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries.
Heidi is backed by nearly $100 million in funding and partners with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The team consists of doctors, engineers, designers, researchers, and creatives focused on building tools that help clinicians focus on patient care.
Heidi values building for the long term, leading with innovation, following evidence, owning outcomes, and operating with speed and precision.
The company culture emphasizes real-world impact, sustainable performance, mental health, and trusting employees to perform with flexible schedules based on outcomes.