Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This position is responsible for ensuring that customer's on-site dental equipment is operating properly, focusing on troubleshooting, repairing, and supporting equipment installation and maintenance contract sales.

Responsibilities

• Respond promptly to service requests
• Follow through on commitments to customers and internal colleagues
• Listen to customer issues
• Communicate client service information with Sales Representatives and Service Coordinators
• Complete work orders
• Maintain appropriate tools, supplies, and parts within vehicle
• Document equipment issues and completed repairs
• Diagnose equipment issues and arrange for required parts, supplies, or tools
• Communicate equipment issues and recommended repairs to customers
• Adjust, repair, or calibrate equipment based on manufacturer’s specifications
• Follow through on maintenance contracts
• Provide follow-up support for new equipment installations within committed timelines
• Verify equipment is set to manufacturer’s specifications
• Sell maintenance contracts
• Report incidents, injuries, or near misses
• Conduct oneself in accordance with Sinclair’s policies
• Participate in ongoing educational programs

Requirements

• Minimum of 3 years’ experience repairing equipment
• Experience in mechanical, electrical, electronic, pneumatic, hydraulic and/or plumbing
• Daily travel between dentists’ offices throughout the territory
• Valid Canadian or equivalent driver’s license and a good driving record
• Available to work evenings and weekends to support emergency call outs
• Periodically required to travel overnight to provide support to clients
• Able to lift heavy equipment (up to 50 lbs.)
• Manual dexterity to operate hand and small power tools

Skills

• Excellent customer service skills
• Aptitude for problem solving
• Able to prioritize and organize work schedule with limited supervision
• Strong verbal and written communication skills

Location

• Territory based travel

Work Type

• Full-time
• Travel required

Experience Level

• 3+ years of experience repairing equipment

Education Level

• Certification, Diploma or Degree in mechanical, electrical, small machine repair etc. is an asset

Salary/Compensations

• $50,600.00 - $76,000.00 Annual

Benefits

• RRSP with a company match
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Employee referral program
• Recognition programs
• Social activities

About the Company

• Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting.
• With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Equal Opportunity

• Medline Canada, Corporation is proud to be an equal opportunity employer.
• Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.
• Medline Canada is committed to the principles of the accessibility in Canada.
• We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.