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About the Role

The Program Associate supports the NYC Community Interpreter Bank's training program by managing trainee recruitment, community engagement, and event coordination. This role serves as the primary point of contact for prospective and current trainees, ensuring the smooth operation of recruitment, communications, and training logistics.

Responsibilities

• Develop and implement outreach strategies to recruit trainees from immigrant and underrepresented communities across NYC.
• Build and maintain relationships with community organizations, leaders, and stakeholders.
• Represent the Interpreter Bank at events, meetings, and community spaces.
• Design and distribute multilingual outreach materials, flyers, and digital content.
• Manage interpreter recruitment tracking, including interest forms, training calendars and schedules, and communications.
• Support the visibility of the Interpreter Bank through social media, newsletters, and the NYIC website.
• Coordinate with training providers and subcontractors.
• Manage logistics for interpreter trainings, workshops, graduation ceremonies, and other community-facing events.
• Send regular updates and communications to interpreters about upcoming opportunities and deadlines.
• Collect feedback from interpreters, partners, and participants to evaluate and improve outreach efforts.
• Maintain organized records of recruitment and engagement metrics for reporting and evaluation purposes.
• Support the Community Programming team as needed.
• Occasionally carry or move materials weighing 50 pounds or less.

Requirements

• 2 years of experience in outreach, community engagement, communications, or program coordination.
• Demonstrated ability to build relationships with diverse stakeholders, including immigrant communities, grassroots organizations, and community leaders.
• Strong written and verbal communications skills, including experience creating outreach content for newsletters, social media, or public events.
• Excellent organizational skills and ability to manage multiple projects, deadlines, and logistics at once.
• Proficiency with Salesforce, Google Workspace, Asana, or other project management and CRM software.
• Experience planning trainings, events, and public programs.
• Knowledge of language access laws, policies, and issues, and/or commitment to language justice.
• Commitment to the mission of the New York Immigration Coalition.
• Must be legally authorized to work in the United States for any employer.

Skills

• Salesforce
• Google Workspace
• Asana
• Project management software
• CRM software
• Social media
• Newsletters
• Public events
• Multilingual outreach material creation

Location

• New York City

Work Type

• 4 days in office/1 day remote
• Occasional evening and weekend work required
• Regular travel within the five boroughs

Experience Level

• 2 years of experience

Salary/Compensations

• $59,100/year

Benefits

• Full benefits plan
• Unlimited vacation time
• Paid sick leave
• Pretax benefits
• Comprehensive retirement plan

About the Company

• The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State.
• We envision a New York state that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams.
• Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive.
• We represent the collective interests of New York's diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people's lives, and to strengthen our state.
• Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted.

Equal Opportunity

• All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status of citizenship, sex, age, disability or marital status.