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About the Role

The Logistics and Supply Chain Specialist is a seasoned subject matter expert responsible for providing detailed technical support relating to the organization’s supply chain solutions, optimization, processes, and resource utilization. The primary objective is to achieve cost benefits, delivery reliability, and customer satisfaction through optimal administration of supply chain solutions.

Responsibilities

• Ensures the necessary processes and systems exist for the buying team to execute daily activities.
• Ensures the flow of materials, products, services, and information.
• Engages with vendors and clients, intervening when queries are escalated.
• Participates in the buying process, including the final resolution of problems and queries.
• Ensures necessary processes are in place for continuous client satisfaction.
• Participates in pre-sales processes and/or successes to ensure portfolio growth.
• Works closely with internal stakeholders to create optimal client solution designs and develop procedures/systems for commercial supply chain projects, ensuring commercial readiness.
• Works on strategic projects to identify supply chain delivery risks and drive solution implementation.
• Assists with other relevant tasks as requested by management.

Requirements

• Good attention to detail and ability to manage work processes.
• Good knowledge of supply chain processes and procedures.
• Good client service orientation and impeccable relationship-building skills.
• Analytical orientation and ability to continually identify mechanisms for improved service delivery.
• Good verbal and written communication skills.
• Understanding of client business needs and the associated company delivery model.
• Seasoned experience relevant to the field within a large-scale (preferably multi-national) technology services environment.
• Seasoned experience in service delivery within a supply chain environment.

Work Type

• Hybrid Working

Experience Level

• Seasoned

Education Level

• Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
• Relevant Supply Chain and Logistics certification preferred.

Salary/Compensations

• $65,000 - $90,000 annually

Benefits

• Medical, dental, and vision insurance with an employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long-term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.

About the Company

• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
• Committed to accelerating client success and positively impacting society through responsible innovation.
• One of the world’s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services.
• Consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
• A Global Top Employer with experts in more than 70 countries.
• Offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
• Part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity

• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
• Committed to providing an environment free of unfair discrimination and harassment.
• Does not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.