About the Role
We are seeking a Bartender to join our team at Hard Rock Hotel New York. In this role, your day is shaped by movement, energy, and connection. You will provide prompt and courteous service to all bar guests, take orders, suggestively sell, prepare and serve beverages, and clear/set the bar top and tables. You will foster a high-energy environment driven by passion for excellence, delivering fast, accurate service while maintaining a friendly, engaging presence.
Responsibilities
- Provide prompt and courteous service to all bar guests
- Take orders
- Suggestively sell
- Prepare and serve beverages
- Clear and set the bar top and tables
- Deliver fast, accurate service
- Maintain a friendly, engaging presence with guests
- Execute all responsibilities with professionalism, precision, and a focus on creating an exceptional guest experience
- Anticipate guest needs
- Exceed guest expectations
- Establish genuine connections with guests
- Reconcile transactions at the end of each shift
- Cash out and maintain a balanced bank
- Ensure sequence of service is followed for all guests
- Accommodate guests’ special requests
- Process payments according to POS and cash handling procedures
- Ensure all checks are closed out timely
- Assist coworkers as needed to complete required activities and deliver amplified service
- Offer a warm greeting to all
Requirements
- At least four years of prior experience, ideally within a four- or five-star hotel environment
- Ability to communicate clearly
- Ability to stay patient under pressure
- Approach every situation with tact and professionalism
- Speak additional languages beyond English is a plus
- Understand the rhythm of lifestyle hotels
- Ready to work evenings, weekends, and holidays
- Anticipate guest needs and act with intention
- Deliver service that is both polished and personal
- Take ownership of every detail of the guest journey
- Contribute to a collaborative, energized, and high-performing culture
- Detail-oriented
- Highly organized
- Thrive in a fast-paced, high-expectation environment
- Natural leader who communicates effectively
- Lead with professionalism
- Inspire those around you to perform at their best
- Ability to anticipate needs, solve problems, and maintain high standards
- Applicants must be authorized to work in the United States
Skills
- Communication
- Patience
- Tact
- Professionalism
- Cash handling
- Problem-solving
Location
- Midtown Manhattan
Work Type
- Hourly
- Evenings
- Weekends
- Holidays
Experience Level
- 4+ years
Salary/Compensations
- $2 - $25/hour
Benefits
- Comprehensive benefits package
- Medical
- Dental
- Vision
- Paid time off
- Retirement savings
- Employee perks
About the Company
- Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy.
- Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments.
- At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience.
- Together, we create an environment that is vibrant, refined, and authentically Hard Rock.
Equal Opportunity
- Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
