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About the Role

Join Devon Self Storage as an Assistant General Manager, a customer-focused role with career growth opportunities, offering a better work-life balance than traditional retail. This position is based in Austin, TX, with responsibilities also covering the New Braunfels, TX location. You will be the primary contact for customer experience, from sales to problem-solving.

Responsibilities

• Ensure the store is opened, closed, and secured daily.
• Meet and exceed sales goals through rentals, protection plans, and merchandise.
• Manage product ordering, receiving, stocking, pricing, and display.
• Assist the General Manager with the online auction process.
• Build and maintain customer relationships by assisting with storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposits.
• Conduct daily property walkthroughs for safety inspections and unit cleaning.
• Open and close storage doors.
• Perform tasks requiring lifting of 30+ lbs.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.

Requirements

• High School Diploma or Equivalent.
• Ability to lift 30+ lbs.
• Strong customer service and communication skills.
• Proven ability to work independently and follow through on assignments.
• Valid driver's license and insurance with reliable transportation for work-related travel.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software (Word, Excel, Outlook).
• Ability to regularly perform work indoors and outdoors with exposure to various environmental conditions.
• Must be eligible for internal promotion.

Skills

• Customer Service
• Sales
• Communication
• Task Management
• Microsoft Office Suite

Location

• Austin, TX
• New Braunfels, TX

Work Type

• Full-time
• In-store

Experience Level

• Assistant General Manager

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $16.27 - $19.52 hourly
• Eligibility to participate in the company incentive bonus program

Benefits

• Medical/Dental/Vision insurance (PPO)
• 401(k) plan with company match
• Vacation Time
• Nine Paid Holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Paid Parental Leave

About the Company

• Devon Self Storage is a nationwide team with over 200 locations, founded in 1988, specializing in self-storage properties.
• Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc.

Equal Opportunity

• Inland is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other status protected by applicable law.
• We do not use AI or any selection tools in a manner that results in unlawful discrimination based on any protected characteristic.
• We are a drug-free workplace.
• Pre-employment background checks and drug screening are conducted.
• We are an E-Verify employer.