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About the Role

Provide support, care, and assistance to individuals in a residential program, ensuring person-centered supports. Serve as an on-call support for the team, mentoring Direct Support Professionals and assisting Residential Managers with daily operations. Provide ongoing training to evening staff as needed.

Responsibilities

• Provide ongoing support for residences during the evening shift, visiting programs to ensure quality services and adherence to policies.
• Be a visible presence during evening hours, offering guidance and mentorship to staff.
• Serve as primary on-call, ensuring appropriate staffing during evening hours.
• Ensure a safe work/living environment, intervening immediately in safety issues.
• Assist with the supervision and documentation of fire evacuation drills.
• Receive, document, communicate, and ensure supports for 'call-offs' and staffing issues.
• Document visits and provide feedback to the residential team.
• Review medical guidelines, IPOPs, Staff Action Plans, and Behavior Support plans with staff.
• Ensure staff performance of household functions and perform such duties as needed.
• Perform medical/health related functions adhering to AMAP Policy.
• Work directly with individuals served to ensure personal wants and needs are met.
• Participate in committee membership as assigned.
• Perform other duties as requested by supervisor.

Requirements

• High School diploma/GED required; Bachelor's preferred.
• Three years of experience in I/DD or a related field.
• One year of managerial experience preferred.
• Knowledge of program-specific requirements/regulations.
• CPR/First Aid Certification (training provided).
• AMAP Certification (training provided).
• SCIP Certification (training provided).
• Valid NYS Driver's License acceptable to Agency insurance standards.
• Ability to work independently with strong organizational, decision-making, and critical thinking skills.
• Ability to bend, reach, push, pull, and safely lift 50lbs.
• Maintain training and certification in all required areas.
• Effective verbal and written communication skills.
• Reading/Math skills to perform job duties.
• Demonstrated interest/ability to facilitate personal outcomes of individuals receiving services.
• Exposure to household and cleaning supplies/chemicals.
• Ability to teach others, maintain confidentiality, and remain calm in stressful situations.
• Adherence to agency attendance policy.
• Willingness to rove throughout the agency as needed.

Skills

• Mentorship
• Guidance
• Communication
• Organizational skills
• Decision making
• Critical thinking
• Teaching
• Confidentiality
• Calmness under pressure

Location

• New York

Work Type

• Full-time
• Evening shift

Experience Level

• 3 years experience in I/DD or related field
• 1 year managerial experience preferred

Education Level

• High School diploma/GED
• Bachelor's preferred

Benefits

• Generous Paid Time Off for Full Time Employees (40 hours after first 90 days)
• Low-Cost Health Insurance for Full Time Employees (Employer Paid Deductibles)
• Referral bonus
• Paid on-the-job training
• Dental
• Vision
• Retirement Plan- 403b
• Flexible Spending Account (FSA)
• Voluntary/Supplemental Insurances including Life Insurance, Accident, Critical Life and Short-Term Disability

About the Company

• AIM Services, Inc. operates residential programs providing person-centered supports.

Equal Opportunity

• As an Equal Opportunity/Affirmative Action Employer, AIM Services, Inc will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law.