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About the Role

The Self-Direction Broker Supports Coordinator (SDBSC) serves as the primary contact for independent broker matters, assisting with invoicing, educating on AIM Services FI supports, and acting as a liaison for contracted brokers and individuals receiving services. This role supports the AIM Self-Direction team by ensuring understanding of policies and procedures and assisting with required waiver documentation.

Responsibilities

Assist with education of all fiscal intermediary policies and procedures.
Support teams with individualized tasks and support when receiving broker services.
Process information in accordance with OPWDD requirements.
Participate as an active member of the individuals’ program team and Circle of Support.
Maintain schedule flexibility to ensure individual supports and program implementation.
Perform other related duties as requested by supervisor.

Requirements

Associate’s Degree in a Human Services Related Field with 2 years experience working with individuals with disabilities OR High School Degree with 4 years experience working with individuals with disabilities preferred and one year as a Fiscal Intermediary Coordinator.
Complete Broker Training Institute (BTI) and any supplemental trainings when offered.
Valid NYS Driver’s License acceptable to Agency Insurance standards.
Maintain valid insurance and provide insurance card if using your own vehicle.
Ability to exhibit/maintain a professional, kind, courteous and patient manner at all times.

Skills

Effective verbal and written communication skills
Reading / Math skills at a level to perform job duties
Demonstrated interest and ability to make possible the personal outcomes of individuals receiving services

Education Level

Associate’s Degree in a Human Services Related Field
High School Degree