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About the Role
We celebrate Housekeeping Room Attendants as the heart of our hotels. Your passion for cleanliness and detail, combined with friendly customer service, helps set us apart and brings guests back. We offer a competitive compensation package, flexible scheduling, and opportunities for professional development and career growth.
Responsibilities
- Clean rooms according to Sandman Hotels standards
- Maintain up-to-date knowledge of all chemicals and cleaning products, and their correct handling procedures
- Respond to guest and staff inquiries, requests, and complaints promptly and courteously
- Ensure all lost property items left in guest rooms are recorded and handed in
- Promptly report all maintenance and safety hazards to minimize risk
- Take personal responsibility for equipment, ensuring correct operation and security
- Report any unusual or suspicious persons/activities to the manager
- Report any maintenance issues, including burned-out light bulbs
- Check under beds, drawers, and closets for left-behind articles or trash
- Clean sinks and fixtures, and restock all terry, soap, glasses, comment cards, coffee, and other amenities
- Clean coffee pots when needed and ensure they are plugged in
- Arrange furniture after guest use
- Ensure security of guest rooms and privacy of guests
- Perform Laundry tasks when necessary, including collecting, sorting, and transporting laundry
- Remove laundry from dryers and fold immediately to prevent wrinkling
- Stock the linen supply room with clean linens for the next day
- Perform laundry tasks including washing, drying, and folding bed linens, blankets, duvets/comforters, towels, face cloths, and restaurant table linens
- Perform small mending repairs as needed
- Perform Houseperson duties if required
Requirements
- No education or experience required; training will be provided one-on-one
- Ability to follow instruction
- Good communication skills are an asset
- Workplace Hazardous Materials Information System (WHMIS) is an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
- Must be legally entitled to work in Canada
Skills
- Excellent customer relations
- Time-management skills
- Adaptable to change
- Able to handle multiple priorities under pressure
- Eager and focused to exceed guest expectations
Location
- Canada
Work Type
- Part Time
Benefits
- Rewards, Recognition, Team Events & Milestone Awards
- Team Member and Friends & Family Hotel Discounts
- Restaurant Dining Discounts
- Discounts at Grouse Mountain & Revelstoke Mountain Resort
- Career Development, Training & Internal Promotion Opportunities
- Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
- Employee Referral Bonus Program
- RRSP Matching Program
- Extended Health, Dental, Vision & Life Insurance
- Complimentary Hotel Stays
- Tuition Credit Program
- Supportive, Inclusive Workplace Culture
About the Company
- Northland Properties is a 100% Canadian-owned company recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management.
- Our brands have been bringing people together for over 50 years across Canada, the US, Ireland, and the UK.
- We are Canada’s fastest-growing hospitality group, believing our people are the foundation of our success.
- We are committed to building a network of talented professionals to provide exceptional hospitality experiences.
- We are constantly seeking motivated and enthusiastic individuals to join us in various fields.
Equal Opportunity
- As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center.
- Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.
- Accommodations are available at any stage of the recruitment process upon request.