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About the Role

Mercury is seeking a Data & AI Governance leader to build and spearhead an enterprise-wide governance program for data and artificial intelligence. This leader will establish practical standards for how data and AI are owned, developed, used, protected, and monitored across the organization, balancing innovation with responsible practices.

Responsibilities

• Develop and implement enterprise Data and AI Governance frameworks, policies, standards, and operating models.
• Establish clear accountability for data ownership, stewardship, quality, lineage, classification, access, retention, and appropriate use.
• Create a risk-based governance process for AI use cases across their lifecycle.
• Develop responsible-AI principles and standards addressing transparency, explainability, fairness, privacy, security, human oversight, reliability, and regulatory compliance.
• Maintain an enterprise inventory of material data assets, AI use cases, and related governance decisions.
• Define risk-based classifications and governance requirements based on use case sensitivity and impact.
• Establish governance for internally developed, vendor-provided, and embedded AI capabilities, including generative AI.
• Embed governance requirements into development and change-management processes.
• Coordinate with Model Risk Management to determine when an AI use case is subject to model-risk requirements.
• Partner with Information Security and Technology Risk on data protection, cybersecurity, access, architecture, resilience, and technology-control considerations.
• Partner with Legal and Compliance to identify and implement applicable regulatory, contractual, consumer-protection, and privacy requirements.
• Develop processes for identifying, documenting, escalating, and remediating data- and AI-related risks and issues.
• Establish metrics and reporting for management and Board committees on data quality, governance maturity, AI adoption, exceptions, incidents, and emerging risks.
• Monitor regulatory developments, industry practices, and emerging risks related to data and AI, translating them into governance expectations.
• Support Data and AI governance forums/committees and facilitate timely decisions.
• Build and lead a high-performing Data & AI Governance team as the program matures.
• Promote a culture of treating data as an enterprise asset and using AI responsibly, transparently, and in alignment with Mercury’s risk appetite.

Requirements

• 10+ years of relevant experience in data governance, AI governance, technology risk, information governance, model risk, privacy, compliance, or a related discipline.
• Demonstrated experience building or materially enhancing a data governance, AI governance, or responsible-AI program.
• Strong understanding of data ownership, stewardship, quality, lineage, metadata, classification, access, retention, and lifecycle management.
• Working knowledge of AI and machine-learning concepts, including generative AI, large language models, training and inference data, explainability, bias, performance monitoring, and human oversight.
• Experience developing practical, risk-based policies and governance processes that can operate effectively in a fast-moving technology environment.
• Ability to distinguish among data governance, AI governance, model risk, information security, privacy, and compliance responsibilities while coordinating effectively across those functions.
• Strong judgment and the ability to balance innovation, customer outcomes, regulatory expectations, and risk management.
• Demonstrated ability to influence senior executives, technical teams, and business leaders without relying solely on formal authority.
• Excellent written and verbal communication skills, including the ability to explain complex technical and risk concepts to executive and Board audiences.
• Experience leading teams and managing cross-functional programs with multiple stakeholders.
• Strong 1LOD/2LOD judgment with an understanding of how enterprise Risk should govern, challenge, and partner with Engineering without taking ownership of 1LOD risks.
• Pragmatic judgment: Translates principles into workable processes and focuses on material risks over theoretical ones.
• Technical curiosity: Understands technical complexity while staying focused on business and customer outcomes.
• Decisive and collaborative: Makes sound decisions amid ambiguity, moves quickly, and challenges constructively across teams.

Skills

• Data Governance
• AI Governance
• Technology Risk
• Information Governance
• Model Risk
• Privacy
• Compliance
• Generative AI
• Large Language Models
• Data Ownership
• Data Stewardship
• Data Quality
• Data Lineage
• Data Classification
• Data Access
• Data Retention
• Data Lifecycle Management
• Risk Management
• Cross-functional Program Management
• Executive Influence
• Communication

Location

• US (New York City, Los Angeles, Seattle, San Francisco Bay Area)
• US (Outside of New York City, Los Angeles, Seattle, San Francisco Bay Area)
• Canada (Any location)

Work Type

• Full-time

Experience Level

• 10+ years of relevant experience
• Experience leading teams

Salary/Compensations

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $225,800 - $282,300 USD
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $203,300 - $254,100 USD
• Canadian employees (any location): CAD 213,400 - 266,800

Benefits

• Equity (stock options/RSUs)

About the Company

• Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
• Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.

Equal Opportunity

• Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer.
• All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
• We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.