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About the Role
As a recognized authority and leading contributor, this senior-level consulting position provides high-quality, innovative solution leadership to project teams. The role involves leading solution design and implementation, ensuring integrated software solutions within time and budget constraints. It requires analyzing business needs to align Oracle solutions with customer objectives, using industry best practices, product knowledge, and business acumen. The position involves exercising judgment in selecting methods for functional and technical solutions on complex aspects of applications and technology installations, providing direction and mentoring to teams, and influencing customer leadership. It also supports business development by pursuing new opportunities and collaborating with sales teams by providing domain expertise. The role resolves complex customer issues by recommending and implementing solutions, and requires expertise in multiple business processes across product families or the ability to architect and design technology solutions encompassing multiple products.
Responsibilities
- Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
- Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
- Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.
- Provides direction and mentoring to project teams and effectively influences customer leadership on key decisions.
- Supports the business development efforts by pursuing new opportunities and extensions.
- Collaborates with the consulting sales team by providing domain expertise.
- Resolves complex customer issues by recommending and implementing solutions.
- Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
Requirements
- Oracle's Utilities Customer Solution and the functional application and use cases for gas, water and electric utilities.
- Draft and deliver functional designs as they relate to business process needs of the client.
- Lead solution design workshops - produce functional design documents, configuration workbooks, and traceability from requirements to configuration.
- Use tools like Visio to draft and design process flow diagrams representing utility business processes.
- Microsoft Office 365 tools including Outlook, Word, PowerPoint, Excel, and Visio.
- Demonstrate and drive customer success through the knowledge of base application features and functionality either remote via conferencing tools or on site with the customer.
- Analyze utility business requirements and translate them into Oracle Utilities Customer to Meter / Customer Care & Billing configurations.
- Expertise in Oracle Utilities Application Framework (OUAF) configuration.
Skills
- Oracle Utilities Customer Solution
- Functional application and use cases for gas, water and electric utilities
- Functional design
- Solution design workshops
- Functional design documents
- Configuration workbooks
- Traceability from requirements to configuration
- Visio
- Process flow diagrams
- Microsoft Office 365
- Outlook
- Word
- PowerPoint
- Excel
- Base application features and functionality
- Utility business requirements analysis
- Oracle Utilities Customer to Meter / Customer Care & Billing configurations
- Oracle Utilities Application Framework (OUAF) configuration
Location
- Various unanticipated locations throughout U.S.
- Remote
Work Type
- Telecommute
- Remote
- On site
Experience Level
- Senior-level
- 5 years of progressive, post-baccalaureate experience in job offered or in a Technical/Developer-related occupation
Education Level
- Bachelor’s degree in Computer Science, Engineering or related technical field
Benefits
- Flexible medical
- Life insurance
- Retirement options
About the Company
- Oracle America, Inc. brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.
- With AI embedded across our products and services, we help customers turn that promise into a better future for all.
- Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
Equal Opportunity
- Oracle is committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.
- We also encourage employees to give back to their communities through our volunteer programs.
- We’re committed to including people with disabilities at all stages of the employment process.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
- Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.