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About the Role
We are scaling SpotMyEnergy's B2C Go-to-Market with over 100% MoM growth. To support this growth, our processes along the funnel must scale with our lead volume. You will be part of a small, focused team with all the resources to scale the sales channel and take direct responsibility. You will keep the operational day-to-day business around customer handover running smoothly, ensuring that customers who sign a contract with us reliably reach installation planning. Additionally, you will take on your own projects along the funnel to enable our sales to grow as we scale from 3 to 10 sales reps in a short period.
Responsibilities
- Manage the customer handover between contract signing and installation, including reviewing customer information, obtaining switching information, and continuously improving CRM processes.
- Ensure all information is in the right place at the right time to provide a seamless customer experience.
- Take ownership of independent projects, such as increasing reach rates by implementing AI-calling tools, from selection to rollout.
- Work on projects with real budgets and measure success against clear KPIs.
Requirements
- Currently enrolled in a degree program (field of study is secondary).
- Availability for at least 3 months, ideally 6 months, with the possibility of extension as a working student.
- Previous experience in a startup, consulting, or a similarly fast-paced environment.
- Strong analytical skills with the ability to derive decisions from data.
- Reliable in daily operations, even with repetitive tasks.
- Ability to work independently, see tasks through to completion, and proactively manage responsibilities.
- High willingness to learn and work hard, with a proactive approach to seeking necessary information.
Skills
- Process management
- Customer handover
- CRM process improvement
- Project management
- AI tools implementation
- Data analysis
- Budget management
- Independent work
- Proactive communication
Location
- Germany
Work Type
- Working student
- Full-time potential
Experience Level
- Entry-level
- Internship
Education Level
- Enrolled in a degree program
Benefits
- Responsibility from day one
- Ownership of a section of the funnel
- Opportunity to propose, test, decide, and implement without approval loops
- Impactful improvements affecting every customer
- Close collaboration with product and sales teams
- Full visibility into company numbers
- Budget management for larger projects
- Potential for extension as a working student or full-time employment post-graduation
- Tangible results and achievements
About the Company
- SpotMyEnergy is at the forefront of the energy transition, pioneering intelligent solutions for integrating millions of small-scale energy sources.
- We develop innovative solutions for optimizing plants and marketing flexibility by providing an unprecedented intelligent measurement and plant base that benefits private customers.
- Our mission is driven by the increasing demand for flexibility in the energy market due to the shift towards weather-dependent energy sources.