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About the Role

The Coordinator, Quality Review ensures the accuracy, consistency, and quality of curriculum, certificates, and exam materials across CFA Institute programs. This role involves conducting detailed reviews of educational content across various formats to identify and report errors before they reach learners. Additionally, the role contributes to building and refining workflows and checklists, and tracking recurring issues to improve content creation processes.

Responsibilities

Conduct detailed quality reviews of Canvas courses, PDFs, and eBooks to ensure accuracy, consistency, and adherence to CFA Institute standards
Identify and document content errors, reporting findings to the relevant teams for resolution
Develop, maintain, and update workflows and checklists that guide the quality review process
Track and document recurring issues, surfacing insights and suggesting improvements to how content is developed
Ensure reviewed content meets accessibility standards and aligns with inclusive design best practices
Collaborate with team members to continuously improve quality assurance workflows

Requirements

Bachelor's degree, or an equivalent combination of education and experience
At least 2 years' experience in a professional or editorial role, with strong organizational and time management skills
High attention to detail and the ability to manage multiple priorities at once
Familiarity with XML tagging, HTML, and content management systems
Excellent written and verbal communication skills, with a professional and diplomatic demeanor
Proficiency in Microsoft Office, and comfort with tools like Jira or Adobe Creative Suite

Skills

XML tagging
HTML
Content management systems
Microsoft Office
Jira
Adobe Creative Suite

Location

Eastern time zone of the United States
The United Kingdom

Work Type

Full-time

Experience Level

2+ years

Education Level

Bachelor's degree

Salary/Compensations

£33,000 - £44,300 per year
$60,000- $80,000

Benefits

Eligibility for an annual incentive bonus
12% employer contribution to a 401(k) or pension plan
Comprehensive medical benefits package
Generous time off
Competitive retirement plans
Flexible work options
Wellbeing and development programs

About the Company

CFA Institute is the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets. Join a global organization committed to putting investors first.

Equal Opportunity

We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to TAHelpdesk@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.