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About the Role

We are seeking a Senior Product Manager to own the Borrower Experience workstream, a top company priority to streamline the loan application process. This role involves creating a self-guided digital experience with expert loan officer support, impacting a critical product surface that serves as the entry point for many potential borrowers. You will own end-to-end delivery of major feature sets, define success through measurable outcomes like improved conversion and self-service, and present regularly to executives.

Responsibilities

Own the product strategy for the borrower experience, translating a long-term vision into a sequenced, shippable roadmap.
Prioritize the roadmap and anticipate borrower needs using customer data, market context, and business goals.
Build and maintain alignment across the cross-functional team (engineering, design, data).
Make sound tradeoffs with incomplete data in collaboration with the cross-functional team and vendors.
Proactively unblock the cross-functional team and adjust plans as constraints evolve.
Define success by measurable outcomes, not just shipped features.

Requirements

5+ years of product management experience, including ownership of end-to-end delivery for a complex, consumer-facing or data-driven product.
Track record of managing ambiguity: defining MVP scope and sequencing a roadmap in phases.
Strong analytical skills, with comfort defining and tracking success metrics tied to business outcomes.
Excellent written and verbal communication, able to flex between exec-level updates and detailed technical requirements.
Fintech, mortgage, or real estate industry experience.
Experience partnering across multiple engineering orgs or codebases at once (e.g., separate frontend, backend, and platform teams).
Experience with personalization, recommendation, or pricing/offer engines.

Skills

Product Strategy
Roadmap Prioritization
Customer Data Analysis
Market Context Analysis
Business Goal Alignment
Cross-functional Team Collaboration
Tradeoff Analysis
Agile Methodologies
Data Analysis
Metrics Definition
Communication (Written and Verbal)
Technical Requirements Definition
Fintech Industry Knowledge
Mortgage Industry Knowledge
Real Estate Industry Knowledge
Personalization
Recommendation Engines
Pricing Engines
Offer Engines

Location

Columbus, OH (Hybrid)
Austin, TX (Hybrid)
Remote (with travel)

Work Type

Hybrid
Remote

Experience Level

Senior
5+ years of product management experience

About the Company

Lower is a mission-driven fintech company simplifying the home-buying process through cutting-edge technology and a seamless customer experience.
We have funded tens of billions in home loans and hold top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9).
Our people are what truly set us apart.

Equal Opportunity

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.