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About the Role
As a Client Advisor for Burberry's Sloane Street team, you will deliver exceptional luxury experiences, inspire lasting customer relationships, and act as a brand ambassador. This role is for individuals who excel at building meaningful connections and possess strong commercial awareness within a luxury retail setting.
Responsibilities
- Build and nurture long-term relationships with new and existing clients, delivering personalised and memorable experiences.
- Drive commercial performance through proactive client outreach, clienteling activities and repeat business.
- Demonstrate strong product, styling and brand knowledge to inspire clients and support purchasing decisions.
- Identify opportunities to grow and develop a loyal client base through consistent and thoughtful engagement.
- Collaborate with colleagues to create an exceptional in-store environment that reflects Burberry's luxury standards.
- Act as a brand ambassador, ensuring every client interaction reflects the values and heritage of Burberry.
Requirements
- Experience within luxury retail or a customer-focused environment.
- Confidence in developing and maintaining a client portfolio through proactive engagement.
- Strong commercial awareness with a motivated and results-focused approach.
- A passion for fashion, styling and luxury products, with a desire to continue learning.
- Excellent communication skills and the ability to work collaboratively within a team environment.
Skills
- Clienteling
- Styling
- Luxury Retail
- Customer Service
- Sales
- Communication
- Teamwork
Location
- Sloane Street
Work Type
- Full-time
Experience Level
- Luxury Retail Experience
About the Company
- At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
- As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Equal Opportunity
- Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.