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About the Role

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life. This role plays a vital part in supporting the safe delivery of prescribing services by working closely with clinicians, recovery teams, pharmacies, and managers to ensure high standards of clinical administration and governance. If you enjoy working with data, systems, and processes while making a meaningful contribution to healthcare and recovery services, this is an exciting opportunity for you.

Responsibilities

Support the safe and timely administration of prescribing services.
Process and manage prescribing documentation and FP10 prescription workflows.
Work closely with pharmacies and clinical colleagues to ensure smooth prescribing processes.
Maintain accurate records, databases, and clinical information systems.
Produce reports and analyze prescribing data to support service performance and governance.
Become a key user of the service's case management and reporting systems.
Provide guidance and training to colleagues on system use and data processes.
Support data quality, compliance, and information governance requirements.
Assist with service reporting and respond to ad-hoc information requests.
Support wider administrative functions within the service where required.

Requirements

Experience working within an administrative, healthcare, clinical, or data-focused environment.
Strong IT skills, including confidence using Microsoft Office, particularly Excel.
Experience maintaining databases, information systems, or case management systems.
Ability to analyze information and produce accurate reports.
Excellent organizational skills and the ability to manage competing priorities.
Strong communication and relationship-building skills.
A proactive and solution-focused approach to work.
Ability to work independently whilst also contributing positively to a wider team.
Commitment to confidentiality, information governance, and high-quality service delivery.
Ability to travel across North Northamptonshire and work from different service locations as required.
Experience supporting prescribing services, healthcare administration, or working within substance misuse services would be advantageous but is not essential.
Must have the right to work in the UK.
This role is not eligible for visa sponsorship.

Skills

Microsoft Office
Excel
Database maintenance
Information systems maintenance
Case management systems maintenance
Data analysis
Report production
Organizational skills
Communication skills
Relationship-building skills

Location

Dagenham

Work Type

Full-time
Permanent

Experience Level

Experience working within an administrative, healthcare, clinical, or data-focused environment
Experience maintaining databases, information systems or case management systems
Experience supporting prescribing services, healthcare administration or working within substance misuse services would be advantageous but is not essential

Salary/Compensations

CGL SPOT (20) (£26,296.03 - £26,296.03)
Outer London Weighting (£2,250.61)

Benefits

Dedicated weekly Wellness Hour
Access to Wellness Hub
Comprehensive Employee Assistance Programme
Extensive training
Funded learning
Pathways into senior or specialist roles
Transparent pay
Contributory pension scheme
Wellbeing resources
25 days of annual leave plus bank holidays (pro rata), increasing to 30 days over five years of service
Discounts on shopping, cinema trips, holidays
Refer a Friend scheme

About the Company

At Change Grow Live, we believe that every person deserves the opportunity to make positive changes in their life.
While our frontline teams work directly with service users, it is the expertise, accuracy and dedication of our administrative teams that help ensure those services run safely, effectively and efficiently.
Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
We’re open to discussing working patterns that help you maintain a healthy work–life balance.

Equal Opportunity

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.