About the Role
As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive.
Responsibilities
- Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders.
- Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management.
- Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures.
- Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives.
- Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience.
Requirements
- Facilities Management qualification, apprenticeship, or equivalent practical experience.
- Health & Safety qualification (or willingness to work towards one).
- Experience within facilities, estates, property or building services.
- Strong customer service, stakeholder management and communication skills.
- Good understanding of facilities management and workplace health & safety.
- Strong organisational, administrative and Microsoft Office skills.
- Ability to manage priorities, solve problems and work proactively.
- NEBOSH General Certificate and/or IWFM membership.
- Experience in higher education, commercial office or multi-occupancy environments.
- Experience using CAFM systems and supporting health & safety compliance.
- Knowledge of hard and soft FM services, contractor management and statutory compliance requirements.
- Experience working with Building Management Systems (BMS).
Skills
- Customer service
- Stakeholder management
- Communication
- Facilities management
- Workplace health & safety
- Organisational
- Administrative
- Microsoft Office
- Problem solving
- Proactive work
Education Level
- Facilities Management qualification
- Health & Safety qualification
- NEBOSH General Certificate
Benefits
- Contributory Pension Scheme - 5% personal contribution & 3% Company contribution
- Season Ticket Loan (T&C's apply)
- Training & Development opportunities (T&C's apply)
- Staff Discount Scheme - via My Rewards Hub
- Employee Assistance Programme
About the Company
- Global University Systems (GUS) is an international education group that empowers students to transform their lives through education.
- We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.
- Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.
- We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.
- Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
Equal Opportunity
- GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
