Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a pharmacy manager at North Country Healthcare (NCH), you are a member of the healthcare team and are integral in providing quality affordable healthcare to the patients of NCH. Our pharmacy managers are responsible for the day-to-day operations of the Pharmacy Department in the areas of staff supervision, maintenance of clinical programs, effective intra- and inter-departmental communication, workload assignment and proper allocation of Pharmacy resources to best serve the patient and NCH’s mission to provide affordable access to quality healthcare in the counties we serve. The pharmacy manager assures the timely and accurate preparation and distribution of pharmaceutical products and completion of the department’s clinical functions, participates in the quality improvement process, and ensures that patient therapy is consistent with current medical practice, New Hampshire Law, Center for Medicare and Medicaid Services (CMS) regulations, Drug Enforcement Agency (DEA) regulations, Food and Drug Administration (FDA) and drug manufacturer’s recommendations, current literature and/or other information sources.

Responsibilities

Oversees the clinical activities of the department to ensure quality services are provided in accordance with good clinical pharmacy practice guidelines, recommending agencies and regulatory bodies.
Ensures department activities meet state and federal laws and regulatory requirements.
Promotes and maximizes staff pharmacist involvement in clinical pharmacy services.
Performs duties of a Clinical Pharmacist as required.
Encourages and promotes all staff to practice at the top of their scope of practice.
Participates in achieving hospital and pharmacy department goals through collaboration.
Provides accurate and comprehensive drug information to other healthcare professionals, Pharmacy staff and patients.
Leads departmental goal setting process and provides roadmap for accomplishing goals.
Monitors progress, developing action plans to address issues and challenges.
Communicates affiliate, department and system goals to staff.
Develops plan of action to address current and future resource needs.
Identifies process improvement opportunities, and initiates action plan to meet operational objectives or service level agreements.
Develops metrics and methods for measuring outcomes against relevant internal and external benchmarks.
Assists in the identification of criteria and effective qualitative/quantitative measurement tools.
Prepares reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.
Establishes and manages capital and operational budgets to achieve financial targets.
Monitors department productivity, ensuring operational challenges are addressed timely.
Reviews financial reports and develops and implements corrective action plans to address unfavorable variances.
Monitors 340B program compliance and savings impact.
Reviews and approves billing statements from vendors.
Provides and fosters an inclusive work environment that encourages staff engagement and collaboration.
Supervises assigned staff, makes hiring and termination decisions, and reviews and approves timekeeping records.
Establishes expectations with all direct reports, holds individuals and work teams accountable.
Ensures job descriptions accurately reflect job responsibilities and expectations.
Evaluates staff performance and makes/recommends associated merit increase.
Provides constructive feedback, coaching and counseling.
Implements disciplinary actions and/or performance improvement plans.
Provides opportunities for career development, role expansion, and cross-training.
Monitors department training and orientation plans, ensuring staff meets competency requirements.
Participates in appropriate education and training programs.
Responds timely to alleged violations of policies, procedures, regulations and standards of conduct.
Ensures staff maintains current and appropriate professional credentials.
Inventory Control
Policy and procedure development
Quality assurance
Compliance
Staff Management
Scheduling
Communication
Clinical Pharmacy Services

Requirements

Bachelor of Pharmacy or Doctor of Pharmacy degree from an accredited college of pharmacy.
Valid New Hampshire State Pharmacist license.
Association accredited course in Basic Life Support (BLS), and renewal on a regular basis.
Advanced Cardiac Life Support (ACLS) certification from an accredited course provider, for participation in Code Blue situations.
Thorough knowledge of in-patient hospital pharmacy operations, clinical pharmacy knowledge, State and Federal Controlled Substances Acts, and regulatory compliance.
Exhibits the ability to learn and apply new skills; keeps abreast of current developments within the profession.
Maintains confidentiality per policy and regulations.
Speaks clearly in positive or negative situations; listens and obtains clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; keeps others adequately information; selects and uses appropriate communication methods.
Treats people with respect; upholds organizational values; follows policies and procedures; supports organization goals and values; shows respect and sensitivity for cultural differences; takes responsibility for own actions; responds to management direction; completes tasks on time or notifies appropriate persons with an alternate plan; asks for and offers help when needed.
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics; adapts to changes in the work environment; changes approach or method to best fit the situation.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules staff and their tasks.
Explores ways to improve and promote quality; demonstrates accuracy and thoroughness.
Registered pharmacist experience, 5 or more years preferred.
Management or supervisory experience, 1 or more years preferred.
Performs additional duties as assigned.
Adheres to facility Values, Service Excellence and Standards of Excellence.

Skills

Pharmacy operations
Clinical pharmacy
State and Federal Controlled Substances Acts
Regulatory compliance
Communication
Cultural competency
Problem solving
Planning and Organizing
Quality Management

Location

White Mountains Region of New Hampshire

Work Type

Day shift
One Weekend a month

Experience Level

5 or more years preferred (Registered pharmacist experience)
1 or more years preferred (Management or supervisory experience)

Education Level

Bachelor of Pharmacy or Doctor of Pharmacy degree

Salary/Compensations

Commencement bonus of $10,000, with 50% payable at or around the hire date and the remaining 50% payable after six (6) months of continuous employment.

About the Company

North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center.
NCH includes numerous physicians and medical providers at multiple locations.
This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services.
NCH remains committed to the health and well-being of the communities we serve.
As a leader in a management position this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.