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About the Role

This role is responsible for supporting Human Resources operations by managing administrative tasks, maintaining employee records, and responding to inquiries. The position plays a key part in ensuring the smooth functioning of the HR department and upholding company policies.

Responsibilities

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Create new employee personnel files.
• Assist walk-in candidates with application procedures.
• Maintain application area, ensuring it is clean, well-maintained, and accessible.
• Respond to employee and management inquiries regarding HR programs, policies, and guidelines.
• Inform HR management of employee relations issues.
• Maintain confidentiality and security of employee and property records.
• Ensure accurate maintenance of all employee records and files.
• Follow all company policies and procedures.
• Maintain uniform and personal appearance that is clean and professional.
• Protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Skills

• Computer proficiency
• Office correspondence
• Mail distribution
• Office supply management
• Answering phones
• Record keeping
• Employee file management
• Application assistance
• Maintaining a clean and accessible workspace
• Responding to inquiries
• Maintaining confidentiality
• Record accuracy
• Adherence to policies and procedures
• Professional appearance
• Protecting company assets
• Reporting safety issues
• Guest service
• Clear and professional communication
• Accurate document preparation
• Professional phone etiquette
• Teamwork
• Problem-solving
• Quality adherence
• Computer system operation
• Point of sale system operation

Experience Level

• 1 year of related work experience

Education Level

• High school diploma or G.E.D. equivalent

About the Company

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
• Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
• We invite you to explore careers at St. Regis.
• In joining St. Regis, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.