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About the Role

The Systems Administrator supports service delivery to the organisation in the management of IT computer systems. This role is pivotal in maintaining IT service stability by managing high-impact incidents that could disrupt business operations. It offers a fast-paced, dynamic environment where quick thinking and decisive action are essential.

Responsibilities

• Minimise downtime and ensure business continuity.
• Lead cross-functional teams during incidents.
• Work closely with IT, security, and business units.
• Operate within ITIL-based processes.
• Assess impact, diagnose issues, and implement effective solutions.

Requirements

• Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
• Must undergo a rigorous National Police (criminal history) Check.
• Must obtain and maintain a Security Clearance as determined by the NSW Police Force.

Skills

• Incident management
• Problem-solving
• Critical thinking
• Communication with senior stakeholders
• IT service management
• Cybersecurity

Location

• Parramatta

Work Type

• Ongoing
• Full-Time

Experience Level

• Officer Level 4

Salary/Compensations

• competitive salary

Benefits

• Opportunities for personal growth / development and training programs.
• Corporate wellbeing programs including seminars and the Fitness Passport.
• Flexible work options.
• Opportunity to purchase leave.
• Annual leave loading.
• Free annual influenza vaccination.
• Salary packaging options via superannuation contributions or a novated vehicle lease.
• Convenient location for public transport and to shops etc.
• In-house gym facilities.

About the Company

• The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

Equal Opportunity

• At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
• We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.