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About the Role
Build the operational backbone of the company, focusing on internal platforms, workflow systems, and AI-powered automation for operational teams. This role is centered on systems that keep operations running at scale, including back-office platforms, review workflows, case management, compliance operations, internal tooling, and process automation. The ideal candidate enjoys fixing operational chaos, simplifying complex workflows, and eliminating repetitive manual work through automation and AI.
Responsibilities
- Build and scale internal operational platforms and workflow systems.
- Identify high-impact automation opportunities across operational processes.
- Design AI-assisted workflows that improve speed, accuracy, and scalability.
- Partner closely with operations teams to understand bottlenecks and inefficiencies.
- Work with engineering and data teams to ship practical automation solutions.
- Prototype and validate ideas quickly using modern AI and productivity tools.
- Define and measure operational impact: automation rate, SLA reduction, processing speed, quality improvement, and operational efficiency.
- Continuously improve workflows based on data and real operational usage.
Requirements
- Experience building internal tools, operational systems, workflow platforms, or back-office products.
- Systems thinking with a focus on workflows, operational efficiency, and scalability.
- Experience with automation initiatives, ideally involving AI or intelligent workflows.
- Demonstrated measurable business impact from previous work.
- Strong ownership and execution skills, from problem discovery to shipped solution.
- Ability to move fast, prototype quickly, and actively use AI tools in daily work.
- Comfort operating in ambiguity and improving messy processes.
- Enjoyment of working closely with operational teams and solving real execution problems.
Skills
- Automation
- AI
- Workflow design
- System thinking
- Operational efficiency
- Scalability
- Prototyping
- AI tools
- Low-code/no-code automation tools (nice to have)
- LLM workflows (nice to have)
- Internal copilots (nice to have)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Benefits
- Flexible working hours
- Private health insurance
- Paid time off
- Additional company benefits
About the Company
- xpate is an all-in-one money management platform built for businesses, fintechs, and regulated industries.
- xpate helps digital businesses pay, get paid, and keep money flowing seamlessly and securely across borders, industries, and technologies.
- We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers.