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About the Role
Lake Placid is Meier’s Creek Brewing Company’s newest and most ambitious location, a destination market with high expectations and enormous opportunity. The General Manager, Lake Placid owns the location completely, from team culture to financial performance. This role is for a proven leader who knows how to build something exceptional and run it independently.
Responsibilities
- Own the culture, service standards, and team environment at Lake Placid, establishing and maintaining MCBC values.
- Serve as the senior MCBC leader on-site, representing the brand to guests, staff, community partners, and local stakeholders.
- Lead all team members with consistency, fairness, and urgency; build a high-performance culture rooted in hospitality and accountability.
- Build and maintain a strong local presence in the Lake Placid community.
- Own all FOH operations at Lake Placid, including floor service, bar, and guest flow.
- Establish and enforce opening and closing procedures, shift reporting, and daily operational execution.
- Manage cash handling, daily reconciliations, and bank deposit preparation.
- Ensure compliance with NYS liquor service laws, health regulations, and safety protocols.
- Lead pre-opening setup and team readiness.
- Oversee accurate bar and merchandise inventory entry and maintenance in XtraChef.
- Own the Lake Placid P&L, including revenue, labor, and controllable cost performance.
- Drive taproom revenue through service quality, upsell culture, and guest retention.
- Track and report spend-per-guest, cover counts, and weekly revenue performance.
- Identify and act on opportunities to grow average check, merchandise sales, and overall location revenue.
- Manage labor to budget and make independent scheduling and staffing decisions.
- Lead all hiring, onboarding, and training of FOH staff at Lake Placid.
- Build and manage a scheduling system that supports strong coverage and controlled labor costs.
- Develop the GE&O Manager and supervisors into strong floor leaders; build a pipeline of internal talent.
- Identify training gaps across the team, develop a plan to address them, and own execution.
- Own performance management and disciplinary decisions at the location level.
- Partner with the Chef de Cuisine on FOH-BOH coordination and guest experience consistency.
- Support event execution at Lake Placid.
- Provide the Marketing Manager with content opportunities and local community insights.
- Collaborate with the Dir. Brewery Ops & Sales team on beer releases, tap list management, and product knowledge.
Requirements
- 5+ years of FOH hospitality experience, with at least 3 years in a general manager role with full P&L ownership.
- Experience opening or building a new location strongly preferred.
- Proven ability to operate independently, make sound decisions, and own outcomes without day-to-day oversight.
- Strong floor presence and hands-on leadership style.
- Demonstrated ability to build and develop a team from the ground up.
- Experience managing labor budgets, scheduling, and cost controls.
- Familiarity with POS systems and scheduling tools; Toast experience a plus.
- NYS Alcohol Training Awareness Program (ATAP) certification or equivalent (or ability to obtain).
- Availability to work evenings, weekends, and holidays including peak tourist season.
- Genuine passion for craft beer, hospitality, and the Lake Placid community.
Skills
- P&L Ownership
- Team Leadership
- Hospitality Management
- Brand Representation
- Community Engagement
- Operational Management
- Financial Acumen
- Labor Management
- Guest Experience
- Team Development
- Inventory Management
- Compliance
- Hiring
- Onboarding
- Training
- Performance Management
- Cross-Functional Collaboration
- POS Systems
- Scheduling Tools
Location
- Lake Placid
Work Type
- Full-time
Experience Level
- General Manager
- 3+ years in a general manager role
- 5+ years of FOH hospitality experience
Education Level
- NYS Alcohol Training Awareness Program (ATAP) certification or equivalent (or ability to obtain)
About the Company
- Lake Placid is Meier’s Creek Brewing Company’s newest and most ambitious location.
- This is a destination market with high expectations, a competitive hospitality landscape, and enormous opportunity.