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About the Role
We are seeking a Business Analyst to bridge the gap between Customer Success and Engineering for our PA-AMR solution. This role focuses on defining requirements for tracing, timestamps, metrics, dashboards, and analytical outputs, translating warehouse operational needs into clear engineering requirements.
Responsibilities
- Define requirements for tracing, timestamps, event outputs, metrics, and dashboards.
- Identify and request additions or changes for missing traces or unclear logic.
- Clearly document requirements for engineering and operations.
- Analyze operational flows, event timings, and KPI logic.
- Validate if current traces and dashboards are sufficient.
- Define how metrics should be calculated from system events.
- Support root cause analysis for operational and ROI issues.
- Collaborate with operations to understand field needs and challenges.
- Coordinate with engineering to align on implementation strategies.
- Ensure dashboards and analytical results reflect actual warehouse operations.
- Support alignment of priorities across teams.
- Utilize tools such as Grafana, Elasticsearch, and BigQuery for tasks.
- Assist in designing dashboards and analytical definitions.
- Organize data requirements for backend analytical outputs.
Requirements
- 3-6 years of experience in Business Analysis, Solution Analysis, Product Analysis, Operations Analytics, or equivalent.
- Strong logical thinking and problem-solving abilities.
- Experience documenting requirements and collaborating with multiple teams.
- Ability to understand both business workflows and technical systems.
- Knowledge of trace-based or event-based systems.
- Experience with analytics and dashboarding tools like Grafana, Elasticsearch, BigQuery, Power BI, or Tableau.
- Basic SQL or Python skills.
- Business-level Japanese and English proficiency.
- Eligibility to work in Japan.
- Experience in robotics, AMR, warehouse automation, logistics, or industrial software is a plus.
- Experience translating operational challenges into technical requirements is a plus.
Skills
- Business Analysis
- Solution Analysis
- Product Analysis
- Operations Analytics
- Requirement Definition
- Workflow Analysis
- Trace Analysis
- Timestamp Analysis
- Metrics Definition
- Dashboard Design
- Data Analysis
- Root Cause Analysis
- Cross-functional Collaboration
- Technical Documentation
- SQL
- Python
- Grafana
- Elasticsearch
- BigQuery
- Power BI
- Tableau
Location
- Japan
Work Type
- Full-time
Experience Level
- 3-6 years
About the Company
- Rapyuta Robotics was founded in 2014 as a spin-off from ETH Zurich.
- Our vision is 'Empowering Lives With Connected Machines'.
- We aim to create a society where people can focus on more intellectual and creative work by automating '3K' tasks (Kitsui, Kiken, Kitanai - difficult, dangerous, dirty).
- We have raised approximately 10.6 billion JPY in cumulative funding.
- Our core is the cloud robotics platform 'rapyuta.io'.
- We provide solutions that connect robots of different manufacturers and functions on a common platform, optimizing multi-robot path planning and task allocation using swarm control AI.
- In the logistics domain, we enable productivity improvements and flexible automation in existing warehouses with minimal large-scale construction by linking picking assist robots, automated warehouses, and automated forklifts on the same cloud platform.