Assistant Restaurant Manager at AccorHotel | JP | Rezi

Assistant Restaurant Manager at AccorHotel

Assistant Restaurant Manager

AccorHotel · JP

1 months ago

Assistant Restaurant Manager

AccorHotel · JP

a month ago
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About the Role

Assist the Restaurant Manager in the daily operation of the outlet, ensuring service standards, guest satisfaction, and financial performance are achieved in line with hotel direction.

Responsibilities

  • Support the Restaurant Manager in overseeing all aspects of restaurant operations, including service delivery, food quality, and guest experience.
  • Monitor and maintain service standards across all shifts, ensuring consistency with hotel policies and brand guidelines.
  • Assist in staff supervision, training, and development to foster a high-performing team culture.
  • Contribute to financial performance by managing costs, monitoring budgets, and identifying opportunities for revenue optimisation.
  • Ensure compliance with health, safety, and hygiene regulations throughout the outlet.
  • Handle guest relations and resolve complaints professionally to maintain satisfaction and loyalty.
  • Assist with scheduling, rostering, and workforce planning to ensure adequate staffing levels.
  • Support inventory management and liaise with suppliers to maintain stock levels and quality standards.
  • Participate in promotional activities and special events to enhance the outlet's profile and guest engagement.
  • Maintain accurate records and reports on operational metrics, incidents, and performance indicators.

Requirements

  • Minimum 2–3 years of relevant experience in a similar role, preferably in hospitality management.
  • Proficiency in English and Japanese (reading, writing, and oral).
  • Working knowledge of MS Office and POS systems.

Location

  • Tokyo

Work Type

  • Permanent
  • Full-Time

Experience Level

  • 2-3 years

Education Level

  • Diploma or Degree in Hospitality Management preferred

About the Company

  • Fairmont Tokyo is opening on July 1, 2025, featuring 217 rooms and suites with stunning views, Fairmont Gold experience, spa, infinity pool, and outdoor terraces.
  • Discover five restaurants and two bars blending authenticity with modern flair.
  • Our legacy continues in venues for timeless gatherings and celebrations.