About the Role
American Facility Services is seeking a service-driven and detail-oriented Area Custodial Project Manager to support daily operations, ensure contract compliance, and strengthen client relationships. This position supports accounts and business development efforts throughout Texas, requiring statewide travel for operational support, inspections, client needs, and other initiatives.
Responsibilities
- Manage multiple custodial contracts and ensure compliance with customer requirements.
- Conduct routine site inspections and implement quality control standards.
- Recruit, hire, train, and coach custodial employees.
- Serve as the primary point of contact for assigned clients.
- Resolve customer concerns and support account retention and growth.
- Assist with RFPs, RFQs, pricing, site assessments, and pre-bid meetings.
- Manage staffing, labor reports, inventory, equipment, and operational documentation.
- Ensure compliance with company policies and safety standards.
Requirements
- 3+ years of supervisory or management experience in custodial, janitorial, facility services, or a related service industry.
- Proven experience managing multiple accounts, locations, or service contracts.
- Strong leadership skills with experience recruiting, hiring, training, coaching, and counseling employees.
- Demonstrated ability to build and maintain positive client relationships while delivering high-quality service.
- Experience conducting site inspections, quality control audits, and performance evaluations.
- Ability to manage multiple priorities, solve problems independently, and respond effectively to operational challenges.
- Experience with proposal development, RFP/RFQ responses, pricing, and pre-bid meetings is preferred.
- Strong verbal and written communication, organizational, and customer service skills.
- Proficiency with Microsoft Office, email, and mobile technology.
- Valid driver's license, reliable transportation, and an acceptable driving record required.
- Ability and willingness to travel regularly throughout Texas, including occasional overnight travel.
- Ability to work a flexible schedule, including evenings and weekends, based on business needs.
- Employment is contingent upon successfully passing a criminal background check.
- Fingerprint-based background screening may be required for certain customer locations and contracts.
- Must possess a valid driver's license and maintain an acceptable driving record.
- Must be authorized to work in the United States.
- Ability to walk, stand, and move throughout customer facilities for extended periods.
- Ability to regularly climb stairs and inspect multiple areas of customer sites.
- Ability to bend, stoop, kneel, crouch, and reach as needed during facility inspections and operational reviews.
- Ability to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally.
- Ability to operate a computer, mobile device, and other standard office equipment.
- Ability to work in a variety of environments, including office buildings, schools, industrial facilities, healthcare settings, and outdoor areas as required.
- Ability to travel frequently and safely operate a motor vehicle throughout Texas.
- Must be able to respond to operational emergencies and work flexible hours, including evenings, weekends, and occasional overnight travel as business needs require.
Skills
- Leadership
- Client Relationship Management
- Site Inspections
- Quality Control
- Recruiting
- Hiring
- Training
- Coaching
- Counseling
- Problem Solving
- Proposal Development
- RFP/RFQ Response
- Pricing
- Pre-bid Meetings
- Communication
- Organization
- Customer Service
- Microsoft Office Proficiency
- Mobile Technology Proficiency
- Bilingual English/Spanish (plus)
Location
- Austin, TX
- Texas (statewide support)
Work Type
- Full Time
- Travel required
Experience Level
- 3+ years of supervisory or management experience
Salary/Compensations
- $50,000.00 - $60,000.00 Salary/month
- $50,000 to $60,000 salary + Auto Allowance
Benefits
- Medical, Dental, and Vision Insurance (eligible after 60 days)
- Commissions and Bonus Opportunities
- Annual IRA Contributions
- Paid Time Off and Company Holidays (after 90-days)
- Auto Allowance
About the Company
- American Facility Services (AFS) is a leading provider of professional custodial and facility maintenance solutions across the U.S.
- With a commitment to quality, integrity, and customer satisfaction, we deliver exceptional service through reliable staff, strong leadership, and continuous improvement.
- Learn more at: www.americanfacilityservices.com
- American Facility Services participates in E-Verify and will provide the federal government with information from each new hire's Form I-9 to confirm authorization to work in the United States.
Equal Opportunity
- American Facility Services is an Equal Opportunity Employer.
- We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
