Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Director of Housing Services provides leadership and direction for ECS’s supportive housing programs for formerly homeless individuals and families. This is a fully onsite, client-facing role requiring in-person interaction and direct service delivery. The Director collaborates with various departments to ensure effective service delivery, funding, and financial management, serving as a member of the senior management team and representing ECS to external stakeholders.

Responsibilities

Plans, organizes, and administers ECS’s Housing Services, ensuring housing retention, client self-sufficiency, and community development.
Fosters innovation, best practices, cooperation, and service integration among staff and partners.
Develops, negotiates, and manages public and private partnerships for housing and services.
Maintains efficient client data and reporting systems.
Facilitates effective service delivery through quality assurance and program evaluation systems.
Hires, trains, supports, supervises, evaluates, and dismisses program staff.
Provides direct supervision to Associate Directors and the Clinical Services Manager.
Supports Housing Services staff by ensuring a positive work environment and professional development opportunities.
Collaborates with the Director of Behavioral Health to support staff in delivering services to clients with behavioral health needs.
Works closely with the Director of Housing Development and Asset Management to ensure safe and well-managed housing facilities.
Advises the Executive Director and Board of Directors on supportive housing concerns.
Assumes leadership of new Housing Services initiatives.
Participates in director and management staff meetings to promote collaboration and service integration.
Represents ECS to community organizations, networks, and coalitions to foster positive relationships and influence housing policy.
Develops Housing Services budgets in collaboration with the CFO and finance staff.
Assumes lead responsibility for housing-related fund development, including researching and writing proposals, and negotiating and reporting grants and contracts.
Maintains productive working relationships with key private and public funders.
Ensures full compliance with contracts and regulatory agreements.
May perform other duties as assigned.

Requirements

At least five years of progressive experience in human services administration.
Experience in supportive housing and/or service delivery for homeless and other very low-income families and individuals.
Strong working knowledge of the physical and behavioral health needs of ECS’s client population.
Knowledge of and commitment to harm reduction practices.
Working knowledge of housing and homeless services funding sources, both public and private.
Commitment to ECS’s mission and organizational values.
Ability to maintain focus on organizational vision while attending to details.
Excellent written, verbal, and interpersonal communication skills.
Collaborative work style, initiative, and flexibility.
Ability to influence, mediate, and negotiate.
Highest integrity.
Computer proficiency.
Must secure and pass finger image screening, a thorough background check, and annual TB screenings.
Will honor and abide by Episcopal Community Services’ organizational values and its policies and procedures.
Demonstrate behavior that supports the organization’s mission, vision, and values.
Adhere to all program, funder, and organizational policies and procedures.
Communicate effectively and model integrity, fairness, and ethical business practices.
Considered for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

Skills

Leadership
Program administration
Client-centered services
Partnership development
Data management
Quality assurance
Program evaluation
Staff supervision
Budget development
Fund development
Grant writing
Contract negotiation
Communication
Interpersonal skills
Mediation
Negotiation
Computer proficiency

Location

San Francisco, CA

Work Type

Onsite
Client-facing

Experience Level

Progressive experience in human services administration

Education Level

Master’s degree in social work, nonprofit administration or related human services field preferred

Salary/Compensations

$142,695.00 - $149,116.00

Benefits

Industry leading healthcare benefits to support your physical and mental well-being.

About the Company

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances.
ECS offers industry leading healthcare benefits to support your physical and mental well-being.
ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive.

Equal Opportunity

We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.