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About the Role

As Community Associate, you'll provide the administrative and operational backbone for our Community team, reporting to the Head of Community and working closely with our Community Managers day-to-day. This is a hands-on role for someone who enjoys getting the details right, keeping multiple moving pieces organized, and finding better ways for a team to work. Alongside the day-to-day administration, you'll have opportunities to own projects and improve the processes that underpin our member experience.

Responsibilities

Manage invite sequences and follow-up communications for Community events, and keep attendee tracking accurate and up-to-date.
Own routine member inquiries and requests, using approved templates where appropriate and ensuring members receive timely, accurate responses.
Regularly track news and updates about member companies, flagging relevant developments to CMs so they can identify timely opportunities for outreach.
Project-manage cross-team initiatives on behalf of the Community team.
Take on smaller projects that improve how the team works, from systematizing attendee bios, to integrating approved AI tools into CM workflows.

Requirements

You write and speak clearly, and you're comfortable liaising across teams and functions.
You catch the small things others miss, and you take pride in accuracy.
You can juggle multiple ongoing projects and requests without losing track of any of them.
You've worked in a role that required strong process management, coordination, or operational support.
You're comfortable stepping into a range of tasks, from research to project coordination, as team needs evolve.
Experience with data input in a CRM system is a plus, though not required.
Experience in philanthropy, membership organizations, or community management is a plus, though not required.

Skills

Communication Skills
Attention to Detail
Organization
Administrative Experience
Adaptability
CRM Experience
Philanthropy or Community Experience

Location

New York

Work Type

Hybrid

Experience Level

Entry level

Salary/Compensations

Up to $80,000 depending on experience

Benefits

Exposure to the full operations of a high-growth philanthropic community
Working alongside a team that's actively shaping how strategic philanthropy scales
Real ownership
A flat structure
The chance to help shape the future of strategic philanthropy

About the Company

Founders Pledge's mission is to empower entrepreneurs to do immense good with their charitable giving.
Since launching in 2015, our community of over 2,300 members has pledged nearly $13.6B and donated $1.9B+ to the charitable sector in 45+ countries.
We provide end-to-end giving infrastructure, pioneering research, and access to a global network of experts.
We help tech leaders become strategic philanthropists.
Our members include founders and leaders behind companies such as Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber.
We focus on deploying capital where it can achieve the greatest impact, guided by evidence, careful analysis, and long-term thinking.
We're a diverse team, from both charitable and commercial backgrounds, who believe remarkable things happen when people tackle hard problems together.

Equal Opportunity

We are proud to be an equal opportunity employer and value diversity at Founders Pledge.
We seek people with different strengths, experiences, and backgrounds who share our drive to understand and solve complex social challenges.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Finding solutions to the world's most pressing problems requires different perspectives and unique ways of thinking, and we are committed to building a workplace where everyone can do their best work.