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About the Role
Oversee the planning, execution, and delivery of complex digital projects, acting as a bridge between internal teams, external partners, and clients with a focus on agility and empathy.
Responsibilities
- Lead end-to-end project management of digital initiatives including websites, apps, ecommerce, CRM and marketing platforms
- Define scope, timelines, budgets and resource allocation, ensuring accountability at every stage
- Anticipate risks, solve problems quickly and find creative ways to deliver exceptional results
- Balance project profitability with client satisfaction, embedding both within the delivery team
- Ensure all projects comply with industry standards, data protection regulations and security protocols
- Maintain rigorous project documentation, reporting and risk management practices
- Monitor budgets and resources to ensure optimal efficiency and return on investment
Requirements
- Commercially aware, balancing quality, efficiency and profitability when shaping scopes, roadmaps and delivery recommendations
- Collaborative, able to lock arms with cross-functional teams — marketing, design, strategy, IT, product, analytics — and external vendors to align objectives
- A relationship-builder who fosters transparent, trusted partnerships with clients, stakeholders and leadership
- Customer-centred, listening closely to client and user needs and translating them into clear, actionable requirements
- An advocate for accessibility, usability and inclusivity in every deliverable
- Adaptable, embracing new technologies, tools and methodologies as they emerge
- Never satisfied with the baseline — always pushing teams toward more inspiring outcomes
- Proven experience delivering complex digital projects on time and within budget
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment
Skills
- Project Management
- Digital Media
- Web technologies
- Jira
- Confluence
- Smartsheet
- Leadership
- Communication
- Stakeholder management
Location
- UK
Work Type
- Remote
- Hybrid
- Full-Time
- Permanent
Experience Level
- Senior
- 5+ years' experience managing digital projects
Education Level
- PMP, PRINCE2 or Agile certification is a plus
- Background in Project Management, Digital Media, Business or a related field is a plus
Benefits
- 22 days holiday
- 2 floating holiday days
- 2 volunteering days
- Defined contribution pension scheme
- Flexibility + remote working
About the Company
- At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.
- We use these values to fuel superior results: Lock arms, Show hustle, Embrace change, Elevate empathy, Never settle.