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About the Role

This role drives sales, ensures effective merchandise presentation, and provides excellent customer service within the Vision Center. You will oversee operations, manage associates, and ensure compliance with company policies and legal regulations.

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, proper signing, and optimal stock and inventory levels.
Budgets and forecasts sales, and assesses economic trends and community needs.
Models, enforces, and provides direction on customer service approaches to ensure customer needs and issues are resolved effectively.
Oversees the implementation of and participates in community outreach programs.
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center.
Analyzes and interprets reports, implements and monitors asset protection and safety controls.
Oversees safety, operational, and quality assurance reviews and develops action plans for improvement.
Provides direction and guidance on executing Company programs and strategic initiatives.
Directs Vision Center Associates in ensuring confidentiality of information, documentation, and records.
Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset.
Ensures the provision of quality eyewear by consulting with and educating members/customers.
Selects products based on member/customer needs, obtains measurements, and verifies prescriptions.
Maintains confidential information, performs minor frame repair, and maintains Optical equipment.
Upholds the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, and suggesting resolutions.
Coordinates, completes, and oversees job-related activities and assignments.
Develops and maintains relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs.
Identifies and communicates goals and objectives, building accountability and measuring progress.
Identifies and addresses improvement opportunities and demonstrates adaptability.
Promotes continuous learning.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner, is humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
Applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis.
Balances short and long-term priorities.
Considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills.
Supports others through change.

Requirements

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Skills

Customer service
Merchandise presentation
Pricing
Sales forecasting
Community outreach
Asset protection
Safety controls
Quality assurance
Supervision
Training
Mentoring
Eyewear consultation
Optical equipment maintenance
Team building
Relationship building
Communication
Data analysis
Continuous improvement

Location

1201 ROUTE 300, NEWBURGH, NY 12550-5005, United States of America

Work Type

Full-time

Experience Level

1 year's retail experience
1 year's supervisory experience
2 years' general work experience
1 year's optical experience

Education Level

High school diploma or equivalent
2 or more years of college

Salary/Compensations

$38.50 - $50.00 per hour
Performance-based bonus awards
Quarterly performance bonuses
Regional Pay Zone (RPZ)

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program)

About the Company

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Walmart is focused on becoming a regenerative company by making a positive impact for associates, customers, members, and the world.

Equal Opportunity

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.