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About the Role

As a hybrid ServiceNow developer and product owner, you will collaborate with business stakeholders to understand challenges, gather and prioritize requirements, manage the ServiceNow backlog, and deliver technical solutions aligned with business strategies. This role involves requirements gathering, backlog management, prioritization, and hands-on development.

Responsibilities

• Serve as a hybrid ServiceNow developer and product owner.
• Work closely with business stakeholders to understand business challenges.
• Gather and prioritize requirements.
• Manage the ServiceNow backlog.
• Deliver technical solutions aligned with business strategies.
• Build strong relationships with business stakeholders.
• Effectively prioritize and manage the ServiceNow backlog.
• Deliver scalable ServiceNow solutions that solve business challenges.
• Improve business processes through automation and platform capabilities.
• Balance strategic product ownership responsibilities with hands-on technical development.
• Drive adoption and value realization across the ServiceNow platform.

Requirements

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.
• 5+ years of ServiceNow development experience.
• Relevant ServiceNow Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer).
• Proven ability to translate stakeholder requirements into technical solutions and workflows.
• Experience gathering business requirements and managing competing priorities.
• Strong understanding of Agile delivery methodologies.
• Experience with JavaScript and ServiceNow platform development.
• Experience with Flow Designer, Automation Engine, and platform automation capabilities.
• Experience designing and supporting integrations using REST and SOAP APIs.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience collaborating across geographically distributed teams.
• Up to 5% travel, as required.

Skills

• ServiceNow development
• JavaScript
• Flow Designer
• Automation Engine
• REST APIs
• SOAP APIs
• Agile delivery methodologies
• HRSD
• ITSM
• CSM
• ITOM
• SPM
• GRC
• NowCreate
• Virtual Agent
• Now Assist/Otto
• Performance Analytics
• Generative AI
• predictive analytics
• Agentic AI capabilities
• Azure
• AWS
• GCP
• Workday integration
• Salesforce integration
• Microsoft technologies integration
• Azure DevOps
• Git
• CI/CD pipelines
• release management practices

Location

• United States of America

Work Type

• Hybrid
• Remote

Experience Level

• Senior Associate
• 5+ years

Education Level

• Bachelor's degree in computer science, Information Technology, Engineering, or related field.

Salary/Compensations

• $100,000 - $135,000 USD (base)
• $112,000 - $159,300 USD (total compensation)

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Wellness programs
• Annual incentive compensation program

About the Company

• Huron is redefining what a global consulting organization can be.
• Advancing new ideas every day to build even stronger clients, individuals and communities.
• Helping clients find new ways to drive growth, enhance business performance and sustain leadership.
• Developing strategies and implementing solutions that enable transformative change.
• Corporate team members help evolve the business model to stay ahead of market forces, industry trends and client needs.
• Accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results.