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About the Role

Provide support services and short-term rental assistance to homeless individuals recently released from incarceration to help them secure and maintain stable housing and income.

Responsibilities

• Provide all aspects of Housing Case Management for a caseload in accordance with VOA policies and HUD and community standards.
• Complete all HUD funding requirements including housing inspections and rent reasonable certifications at entry and annually.
• Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
• Schedule monthly meetings with participants, including detailed home visits.
• Receive and respond to referrals within 48 hours.
• Schedule intake, confirm eligibility, and complete enrollment within two weeks.
• Develop an individualized service plan for new participants.
• Complete and update assessment, acuity scale, and individualized service plan on a biannual basis.
• Ensure participants locate and maintain stable, affordable housing.
• Create and maintain good working relationships with landlords.
• Ensure participants obtain, maintain, or increase income.
• Ensure participants minimize barriers to successfully taking over rental payments within the allotted timeframe.
• Ensure participants achieve employment and income to support their rent.
• Provide ongoing pro-social supports and life skills training.
• Use evidence-based programming to help participants address challenges to stability.
• Provide transportation to participants as needed.
• Establish good working relationships with related agencies to maintain a comprehensive referral network.
• Maintain accurate participant records in accordance with VOA policies and relevant regulatory and funding sources, including HMIS.
• Prepare reports as requested.
• Perform other duties as assigned.

Requirements

• Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
• Bachelors degree and at least one year experience preferred.
• Clean NYS Drivers License.
• Proof of COVID 19 Vaccination or approved exemption.
• Availability for occasional evening and weekend work.
• Strong organizational skills.
• Working knowledge of MS Office products.
• Flexibility required to respond to emergency participant needs.

Skills

• Housing Case Management
• Housing inspections
• Rent reasonable certifications
• Income calculation
• Rental calculations
• Home visits
• Intake
• Enrollment
• Individualized service plan development
• Assessment
• Acuity scale
• Landlord relations
• Pro-social supports
• Life skills training
• Evidence-based programming
• Transportation provision
• Referral network development
• Record keeping
• Report preparation
• MS Office proficiency

Location

• 214 Lake - Rochester, NY 14608

Work Type

• Full Time
• Occasional evenings and weekends

Experience Level

• 3 years relevant experience
• At least one year experience preferred

Education Level

• Associates Degree in Human Services, Social Work or related acumen
• Bachelors degree preferred

Salary/Compensations

• $24.00 - $26.00 Hourly

Benefits

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company Paid Life & LTD Insurance
• 403(b)

About the Company

• VOA Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services.
• We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
• Our Values: Compassion | Respect | Integrity | Teamwork | Excellence

Equal Opportunity

• All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.