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About the Role

This role supports some of Australia's most advanced warehouse operations, offering the chance to build technical skills, work with cutting-edge automation technology, and create clear pathways for future career growth. You will be a trusted technical advisor and frontline ambassador, helping customers maximize performance, minimize downtime, maintain compliance, and get the most from their investment in automation.

Responsibilities

Perform preventative maintenance and service activities across customer sites.
Diagnose and resolve mechanical and electrical faults.
Support the performance and reliability of warehouse automation solutions.
Complete repairs, upgrades and equipment installations.
Provide technical troubleshooting both on-site and remotely.
Participate in continuous improvement initiatives to enhance customer performance.
Conduct audits and inspections of pallet racking and storage systems.
Identify risks, damage and compliance issues.
Prepare professional customer reports and recommendations.
Support customers in maintaining safe and compliant warehouse environments.
Assist with remedial works and corrective actions where required.
Build strong relationships with customer operational teams.
Act as a trusted advisor on warehouse performance and safety.
Deliver an outstanding customer experience during every site visit.
Collaborate with internal teams to ensure successful customer outcomes.

Requirements

Strong mechanical troubleshooting skills.
Electrical fault-finding experience.
Experience working in industrial, warehouse, automation, manufacturing, or material handling environments.
Excellent communication skills and a customer-first mindset.
A proactive approach to solving problems.
A current driver's licence.

Skills

Warehouse automation
Storage systems
AutoStore
Conveyors
Pallet racking
Compliance inspections

Location

Sydney

Work Type

Permanent employment

Experience Level

Field Service Technician
Automation Technician
Maintenance Technician
Industrial Electrician
Service Engineer
Mechanical Technician
Intralogistics Service Technician

Benefits

Genuine development opportunities within a growing international business.
Opportunities to deepen technical expertise.
Opportunities to take on more complex automation projects.
Develop career within a global organisation.
Work with innovative warehouse automation solutions.
Variety and autonomy.
Work across a range of customer sites, technologies and challenges.
Support of an experienced global network of experts.

About the Company

Element Logic Element Logic® is a global technology company specializing in intelligent warehouse automation.
Since its founding in 1985, the company has grown to employ over 950 people across 30 countries.
We are proud to be the world’s first and largest AutoStore partner, delivering intelligent automation solutions that help customers scale smarter and faster.
In 2025, Element Logic achieved EUR 578 million in revenue, and our growth journey is only accelerating.
Renowned for its commitment to innovation and people-centric approach, Element Logic enhances warehouse performance through a unique combination of cutting-edge technology, AI-powered software, and tailor-made solutions.
This enables businesses across industries to improve efficiency, accuracy, and scalability in their logistics operations.
With a proven track record and deep expertise in intralogistics, Element Logic has become the go-to partner for organizations seeking to gain a competitive edge through automation.
The company’s culture is rooted in Bravery, Passion, and Reliability - qualities that continue to drive its mission of optimizing warehouse performance.