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About the Role

We are seeking a Senior Specialist, Product Operations to join our Growth Team. This role focuses on the intersection of product strategy and regional commercial performance, ensuring efficient product launches and driving quantifiable business outcomes across global markets. You will bridge the gap between central product development and regional market adoption, using data to impact the bottom line for our partners. You will help build technology that scales non-food offerings, reaching new market segments and driving revenue growth within the Quick Commerce Team.

Responsibilities

Lead the end-to-end lifecycle of high-stakes feature rollouts, ensuring seamless deployment across 70+ markets.
Own the launch roadmap, sequencing, and execution cadence for successful product releases.
Bridge the gap between operational output and commercial metrics, calibrating the launch process in real-time based on adoption data.
Use analytical findings to adjust rollout timelines, prioritize feature configurations for high-impact markets, and ensure operational efforts map to business targets.
Proactively identify friction points threatening operational stability or commercial performance using data.
Diagnose scaling challenges and process gaps, implementing robust frameworks to maintain consistency while moving faster.
Translate field-level reality into product strategy by analyzing usage patterns and market performance data.
Act as the commercial voice in roadmap planning sessions.
Own the performance feedback loop, defining how product adoption success is measured.
Provide leadership with actionable insights on regional adoption, commercial lift, and the tangible business impact of initiatives.

Requirements

4-6 years of experience leading high-stakes GTM launches and rollouts in a B2B or commercial-focused environment.
Proven ability to manage multiple projects and priorities simultaneously.
Ability to make sound calls on execution timing, launch sequencing, and escalation without supervision.
Own the outcome of your domain and operate with conviction even in ambiguity.
A data-driven mindset with a proven ability to turn complex data into actionable insights.
Leverage expertise in tools like Tableau, BigQuery, and Looker to own business reporting and drive impact.
A systems-thinker with a proven ability to design scalable frameworks.
Drive executive-level stakeholder alignment in high-pressure environments.
Ability to identify problems proactively, propose solutions, and execute autonomously within your area of ownership.
Experience in designing and implementing project management frameworks and collaboration mechanisms.
Ability to create and maintain go-to-market plans and rollout coordination documents.
Exceptional stakeholder management skills to build trust with PMs, EMs, and regional teams through clarity and follow-through.
Navigate competing priorities and differing perspectives with diplomacy and transparency.

Skills

Tableau
BigQuery
Looker
Project Management
Stakeholder Management
Data Analysis
Product Strategy
Operational Execution
Go-to-Market Strategy
Roadmap Planning

Location

Berlin, Germany

Work Type

Hybrid

Experience Level

Senior

Benefits

27 days holiday with an extra day on 2nd and 3rd year of service
1,000 € Educational Budget
Language Courses
Parental Support
Access to Udemy Business platform
Health Checkups
Meditation & Gym
Employee Share Purchase Plan
Sabbatical Bank
Public Transportation Ticket Discount
Life & Accident Insurance
Corporate Pension Plan
Digital Meal Vouchers
Food Vouchers
Relocation support for moving to Berlin

About the Company

Delivery Hero is the world's pioneering local delivery platform, operating in around 65 countries.
Headquartered in Berlin, Germany, it is one of Europe's largest tech platforms and listed on the Frankfurt Stock Exchange.
The company's mission is to deliver an amazing experience, fast, easy, and to the customer's door.
Delivery Hero is powered by tech and designed by people, fostering a culture of high performance and community.

Equal Opportunity

Delivery Hero believes diversity and inclusion are key to creating an exciting product and an amazing customer and employee experience.
The company does not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes an individual unique.
Accommodations or specific accessibility support can be requested for the interview process.
Severely disabled applicants with equal qualifications will be given preferential consideration.
Pronouns can be shared from the start for respectful address.