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About the Role

Develop and deliver world-class technical training programs for internal employees and customers. Instruct classroom and hands-on lab courses, contribute to course and certification development, and support training equipment and lab operations. Collaborate with engineering and product teams to ensure training content reflects the latest technology advancements. This role requires an independent professional to solve complex technical challenges, lead cross-functional projects, mentor team members, and drive continuous improvements in learning effectiveness and training delivery.

Responsibilities

Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment.
Support training and certification development, implementation, and ongoing learning activities with a global technical training team.
Utilize current learning technologies to enhance learning both online and in-house.
Support installation, maintenance, and troubleshooting of local lab training tools.
Manage day-to-day operations tasks for the local training organization.
Present technical training in-house and at customer sites, focusing on specialized/customized courses, requiring domestic and international travel.
Manage classroom/lab activities to ensure course objectives are met, and present and practice safety per procedure.
Stay current with internal technology advancements by working directly with business units.
Manage multiple projects of diverse scope and complexity and direct project team members.
Utilize Technical Publications and System Product Business Groups to maximize technical documentation efficiencies.
Create and augment documentation to fill gaps in released materials.
Evaluate instructor performance and train others in standard course development processes.
Provide technical expertise and troubleshooting skills to assist with system repairs.
Ensure system functionality supports course objectives and all safety retrofits are installed on training systems.
Maintain product technical knowledge sufficient to prepare and present defined product courses.
Disseminate new information to staff and complete certifications on multiple platforms/processes.
Actively certify others and establish new certification requirements.
Review published materials and recommend revisions.
Provide coaching and leadership to other instructors and serve as a mentor for class delivery, technical development, and certification.
Anticipate, prevent, and resolve customer satisfaction issues.
Support Instructional Designers as a Subject Matter Expert in developing new courses and correcting existing materials.
Proactively drive improvements in training content and delivery.

Requirements

Bachelor's Degree or equivalent military training or experience.
5 - 10 years of experience in semiconductor manufacturing, equipment engineering, field service, technical training, or a related technical role.
Strong understanding of semiconductor manufacturing processes and equipment operation.
Demonstrated ability to analyze and solve complex technical problems independently using sound engineering judgment.
Ability to travel domestically and internationally as required.
Experience mentoring, coaching, or providing technical leadership to peers and junior team members.

Skills

Semiconductor field experience in Epitaxy and Implant on Applied Materials tools (a plus).
Experience developing, delivering, or supporting technical training programs, certification programs, or knowledge transfer initiatives (preferred).
Strong presentation, communication, and facilitation skills.
Ability to effectively train diverse technical audiences.
Experience working with learning technologies, instructional development processes, or technical documentation (a plus).
Proven ability to manage multiple projects simultaneously.
Ability to influence stakeholders across global organizations.
Semiconductor field experience supporting Epitaxy and Implant processes on Applied Materials equipment (highly desirable).

Location

Albany, NY

Work Type

Full time

Experience Level

5 - 10 years

Education Level

Bachelor's Degree or equivalent military training or experience

Salary/Compensations

$84,000.00 - $115,500.00

Benefits

Supportive work culture that encourages learning, development, and career growth.
Empowerment to push boundaries and learn every day.
Comprehensive benefits package.
Eligibility for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

About the Company

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips.
Applied enables the exciting technologies that literally connect our world – like AI and IoT.
We are committed to providing programs and support that encourage personal and professional growth and care for employees at work, at home, or wherever they may go.

Equal Opportunity

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.